Where is My eBook?

If you don't see your eBook when you attempt to access, most likely it has expired.

Access will end at the same time that it was registered to the dashboard. For example, a 14 day access eBook registered August 1st 10:02 PM EST will have access ended August 15th 10:02 PM EST.

Resolution

To continue to access your eBook, purchase again. You can re-purchase your materials from cengage.com, or contact customer support for re-purchasing assistance.

United States
Africa, Europe, and the Middle East
Asia
Note Hours

M-F 8:30am-5:30pm (UTC+8:00)

Australia
New Zealand
Canada
India
International Customer Support (8am – 6pm EST)
1-800-599-3663 or 1-859-657-4786
INTLCS@cengage.com
Latin America
Note Support Hours

Monday-Friday; 5am-7pm CST (Mexico City Time)

Note Languages

Spanish, English, Portuguese

Argentina
0800-444-CENGAGE (2364243) option 8
Brazil
Colombia
01800-01-CENGAGE (2364243) option 3
Mexico
01800-CENGAGE (2364243) option 8