CengageHelp

Create an Account (K-12 Using NGLSync)

Create an NGLSync account to access your products and set up your first course.

How-toTeacher HelpNGLSync

Create an NGLSync account if you are a first-time Cengage teacher whose district uses NGLSync.

  1. Open the email with access instructions from your district and click Begin Registration.

    If you did not receive an email with a registration link, contact your district administrator or Cengage representative.

  2. If you cannot find your institution:

    1. Click My School Isn't Listed.

      • School name
      • School address
      • City
      • Zip code
      • Your email address

    3. Click Submit.

      Cengage will verify your institution and email you when it has been added.

    4. Click Register and continue creating your account.

  3. Enter your first name, last name, and birth year.

    Your user information will be verified to prevent the creation of fraudulent accounts. For faster verification, enter your name as it appears on school documents such as your teacher ID.

  4. Details

    Cengage uses SheerID to verify your identity and role as an instructor to prevent fraudulent account creation. Many users are instantly verified.

    If you are not instantly verified:

    1. Acceptable documents include:

      • A screenshot from your institution's online portal or learning management system showing your current courses
      • A copy of your instructor ID
      • A link to your instructor profile on your institution's website
      • An official letter from your institution stating that you are an active instructor

      If you have issues uploading your documentation, contact SheerID at customerservice@sheerid.com.

    2. Click Submit.

      You will be notified of your results in the next 20 minutes.

    3. If your identity is not verified, you can resubmit proof of identity two more times.

      If SheerID cannot verify your identity, contact Cengage customer support by phone and we will try to verify your identity manually.

      If your identity has not been verified, you cannot access instructor-only features.

  5. Open the activation email and click Activate Cengage Account.

    If you did not receive an activation email, check your Spam and Junk folders for an email from no-reply@ciammail.cengage.com.

  6. Your NGLSync portal opens.

  7. Accept the terms of use and policy statement and click Accept.

  8. To start creating your first course, click Next.

  9. See instructions to create a course.