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Adding a User Account

When adding users, you can edit user information in the Properties tab. You can manage user enrollment in the Sections tab.

When adding a user into an institution, you can:

  • Enter user information on the Properties page
  • Enroll users in sections on the Sections page
Note This section does not apply to LMS Integrated SAM.

To add a new user, use the following procedure:

  1. On the Navigation bar, click Users.

    The Users page displays.

  2. Click Add New.

    The Users – Add New page displays.

  3. Enter the account information.
    Field Description
    First Name Minimum 2 characters, maximum 50 characters.
    Middle Initial Optional: Maximum 1 character.
    Last Name Minimum 2 characters, maximum 50 characters.
    Username (Email) Email address used for the SAM/Cengage account.

    6 to 50 characters.

    Recommended If known, enter the user's existing Cengage username or their institutional email address.

    If needed, set a different Communication Email to receive communications.
    Password
    Passwords requirements:
    • 6-17 characters
    • Letters, numbers, and underscores only
    • At least one capital letter
    • At least one number
    Alias

    Optional: For privacy, instructors can post exam results using students' aliases instead of real names. 6 to 20 characters.
    ID# Optional: Student ID. Maximum 20 characters.
    Communication Email Email address to which you want communications sent in addition to your username.
    Important Required if your username is not a valid email address.

    Maximum 128 characters.
    Blackboard ID Optional
    Time Zone Set for your institution; can't be changed for individual users.
    Note The following characters are not allowed in Name, Username, ID#, or Alias: 
    ~ ` ^ * " $ % # ! \ / > < & ; : | ,
  4. Click Save.

    A confirmation message displays.

  5. Confirm that you added the user:

    If…

    Then…

    You click OK

    Add the users to sections or accommodations. Proceed to step 6. The Properties page displays.

    Note You can only add accommodations for students.

    You click Cancel

    You added the user to the section.

    You return to the Users page.
  6. Click Sections.

    The Sections page displays.

  7. Select sections from My Available Sections.

    Click the > button to enroll the user in sections.

    Note Click the < button to unenroll users in sections.
  8. Save the sections:
    • Click Save to save the Sections page and remain on the page.
    • Click Save & Close to return to the Users page.
    Note Each tab saves separately. Click Save before navigating to a new page.