Deactivate an Exam

Occasionally you may need to deactivate an exam if, for example, you are no longer teaching a specific topic.

On the navigation bar, click SAM Assignments.

Click Exams.

The Exams page lists all existing exams.

To do this	Do this
View exams you created	Click My Exams.
View public exams created by others	Click Other Exams.
Sort the list	Click a column heading.
Preview an exam	Click beside the exam name.
Find a specific exam	Type part of the exam name in the search box.

Locate and select the exam to deactivate.
In the Actions column, click the Deactivate icon.

A Confirm Deactivation message displays.
Click OK to deactivate the exam and all associated companion training, if applicable.

Important Deactivating an exam also deactivates any associated assignments and companion training.

If you need to reactivate an exam:

For courses using an LMS, contact customer support.
United States
- Higher education: https://support.cengage.com
- Secondary education: https://cengageorg.my.site.com/Service/s/k12login?language=en_US
- 800.354.9706
Africa, Europe, and the Middle East
- Higher education: https://support.cengage.com
- Secondary education: https://cengageorg.my.site.com/Service/s/k12login?language=en_US
- +44 (0)1264 332424
Asia
- https://www.cengageasia.com/help-tech
- asia.usersupport@cengage.com
- South East Asia: +65 6410 1206
- North Asia: +8610 8343 5158
Note Hours
M-F 8:30am-5:30pm (UTC+8:00)
Australia
- https://cengage.com.au/contact-us
- anz.customerservice@cengage.com
- 1300 790 853
New Zealand
- https://cengage.com.au/contact-us
- anz.customerservice@cengage.com
- 0800 449 725
Canada
- Higher education: https://support.cengage.com
- Secondary education: https://cengageorg.my.site.com/Service/s/k12login?language=en_US
- (800) 310-5661 (M-F 8am to 5pm EST)
India
- https://www.cengage.co.in/Contact_Us
- asia.infoindia@cengage.com
- 0120 684 1300
International Customer Support (8am – 6pm EST)

1-800-599-3663 or 1-859-657-4786

INTLCS@cengage.com

Latin America
- Higher education: https://support.cengage.com
- Secondary education: https://cengageorg.my.site.com/Service/s/k12login?language=en_US
- soporte.latam@cengage.com
Note Support Hours
Monday-Friday; 5am-7pm CST (Mexico City Time)

Note Languages
Spanish, English, Portuguese
Argentina

0800-444-CENGAGE (2364243) option 8

Brazil
- suporte.brasil@cengage.com
- 0800-CENGAGE (23642438) option 8
Colombia

01800-01-CENGAGE (2364243) option 3

Mexico

01800-CENGAGE (2364243) option 8
.
For courses not using an LMS, contact the SAM Admin at your institution.