Managing Users This section contains all the procedures you need to manage SAM Users. Account Types in Keyboarding in SAMEach Keyboarding in SAM account has a role—Supervisor, Administrator, Instructor, or Student—that restricts access only to the actions needed for the role. Section creators and owners can perform additional actions for their sections.Searching for and Selecting a User AccountTo edit or deactivate a user’s account, search for and select the user from SAM’s database using the following procedure:Adding a User AccountWhen adding users, you can edit user information in the Properties tab. You can edit users in different sections in the Sections tabs. Keyboarding in SAM Grace Period and Cengage Unlimited Trial PeriodStudents can use Keyboarding in SAM without payment during the Keyboarding in SAM grace period or Cengage Unlimited trial period, whichever is longer. The Keyboarding in SAM grace period starts when the course is available in Keyboarding in SAM and lasts up to 14 days. The Cengage Unlimited trial period starts when students opt in to the trial and lasts 7 days.Students can use Keyboarding in SAM without payment during the Keyboarding in SAM grace period, which starts when the course is available in Keyboarding in SAM and lasts up to 14 days.Importing User RecordsSAM enables you to import users from an external system, such as your institution’s admissions or registration database, by uploading a .txt or .csv file produced by that system.Editing a User’s AccountYou can edit a user’s profile, sections or student accommodations.Editing Multiple Users’ AccountsInstructors can edit the sections or accommodations for multiple users at the same time.