Adding a User Account

When adding users, you can edit user information in the Properties tab. You can edit users in different sections in the Sections tabs. When adding students, you can set accommodations in the Accommodations tab.

When adding a user into an institution, you can:

  • Enter user information on the Properties page
  • Enroll users in sections on the Sections page
  • Set accommodations for students on the Accommodations page
Note This section does not apply to LMS Integrated SAM.

To add a new user, use the following procedure:

  1. On the Navigation bar, click Users.

    The Users page displays.

  2. Click Add New.

    The Users – Add New page displays.

  3. Enter the account information.
    Field Description
    First Name Maximum 50 characters.
    Middle Initial Optional, maximum 1 character.
    Last Name Maximum 50 characters.
    Username (Email) Email address used for the SAM/Cengage account.
    • 6 to 50 characters.
    • Can't be changed.
    • You can specify a different email address to receive communications.
    Password
    Passwords requirements:
    • 6-17 characters
    • Letters, numbers, and underscores only
    • At least one capital letter
    • At least one number

    New users are asked to change this password the first time they sign in to SAM.

    Alias

    For privacy, instructors can post exam results using students' aliases instead of real names.

    Optional, 6 to 20 characters.

    ID# Student ID. Optional, maximum 20 characters.
    Communication Email Optional. Enter an email address if you want communications sent somewhere other than your username.
    • Maximum 128 characters.
    • If blank, emails are sent to your username.
    Blackboard ID Optional.
    Time Zone Set for your institution; can't be changed for individual users.
    Note The following characters are not allowed in Name, Username, ID#, or Alias:
    ~ ` ^ * " $ % # ! \ / > < & ; : | ,
  4. Click Save.

    A confirmation message displays.

  5. Confirm that you added the user:

    If…

    Then…

    You click OK

    Add the users to sections or accommodations. Proceed to step 6. The Properties page displays.

    Note You can only add accommodations for students.

    You click Cancel

    You added the user to the section.

    You return to the Users page.

  6. Click Sections.

    The Sections page displays.

  7. Select sections from My Available Sections.

    Click the > button to enroll the user in sections.

    Note Click the < button to unenroll users in sections.
  8. Save the sections:
    • Click Save to save the Sections page and remain on the page.
    • Click Save & Close to return to the Users page.
    Note Each tab saves separately. Click Save before navigating to a new page.
  9. To modify exam or project scheduling options for a student, click Accommodations.

    The Set Accommodations Setting page displays. The Exams tab displays under the Set Accommodations Settings.

  10. Select the check boxes to enable accommodations.

    Edit the Accommodation Settings for Exams:

    • Time limit multiplier: Multiplies the time students have on exams to the nearest minute (1.5, 2, 2.5, 3, No Limit)
    • Additional assignment retakes (maximum of 50 total attempts)
    • Additional incorrect attempts per task (maximum of 10 attempts)
    Note Accommodation options are in addition to what you set for the assignment.
  11. Click the Projects tab.

    The Projects tab displays.

  12. Select the check boxes to enable accommodations.

    Edit the additional number of submission attempts (maximum of 10 total attempts).

    Edit the Time limit multiplier: Multiplies the time students have on exams to the nearest minute (1.5, 2, 2.5, 3, No Limit)

  13. Save the accommodations:
    • Click Save to save the accommodations and remain on the page.
    • Click Save & Close to return to the Users page.