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User Import Format

Import files must follow a specific format:

  • The file must be a text file with an extension of .txt or .csv.
  • The first line of the import file must be a header row containing all the fields you want to import. Fields must also be in the correct order (the same order as the import data explained below). Commas separate each field name.
  • Each user record in the import file must include a value for each field specified in the header row. Commas separate each field and a carriage return separates each user record.
  • The field value for each user record must meet the following specifications:
Field Description
Username (Email) Email address used for the SAM/Cengage account.

6 to 50 characters.

Recommended If known, enter the user's existing Cengage username or their institutional email address.

If needed, set a different Communication Email to receive communications.

Password
Passwords requirements:
  • 6-17 characters
  • Letters, numbers, and underscores only
  • At least one capital letter
  • At least one number
First Name Minimum 2 characters, maximum 50 characters.
Middle Initial Optional: Maximum 1 character.
Last Name Minimum 2 characters, maximum 50 characters.
ID# Optional: Student ID. Maximum 20 characters.
Alias

Optional: For privacy, instructors can post exam results using students' aliases instead of real names. 6 to 20 characters.

Blackboard ID Optional
Communication Email Email address to which you want communications sent in addition to your username.
Important Required if your username is not a valid email address.

Maximum 128 characters.

Note The following characters are not allowed in Name, Username, ID#, or Alias:
~ ` ^ * " $ % # ! \ / > < & ; : | ,