Searching for and Selecting a User Account

To edit or deactivate a user’s account, search for and select the user from SAM’s database using the following procedure:

  1. On the Navigation bar, click Users.

    The Users page displays.

  2. Search by last name, first name or username.
  3. Select a role to search for users.
  4. Select a section from the drop-down menu to narrow results.
  5. Click the toggle to search for students with accommodations only.
  6. Enter the search criteria.

    The search result(s) automatically display.

  7. In the search results, you can:
    • Click the user’s name to view the User Information page.
    • Click the close icon (x) when finished.
    • Click the check box to the left of the student’s name to select.
    • Click Edit or Deactivate to continue.
    Note Edit does not display if selecting multiple users.
    • Click the close icon (x) to reset the search criteria.