Virus Detected Error

When submitting a project file, a Virus Detected error displays and you are not able to submit your project.

This happens when SAM detects a known virus in your project file.

Resolution

Run an anti-virus utility to disinfect your computer and any other computer on which the file might be stored. Popular products include Norton AntiVirus and McAfee VirusScan.

  • If the anti-virus utility can remove the virus from ("disinfect") your project file, submit your project.
  • If the anti-virus utility can not remove the virus, it will either delete or quarantine your project file. In this case, you need to download the start file again and start over.