Frequently Asked Questions Can I create a Cengage account without an email address?In most cases, you are required to use an email address as your Cengage username. There are situations, including accounts for K-12 students using NGLSync, when using an email address is not advisable or permitted. Some features, such as username recovery, password resets, and email notifications, can't be used without an email address associated with your account. Avoid Common Mistakes