Cause

Timed assignments can be scheduled with additional restrictions, including conditional release, password protection, IP restrictions, or LockDown Browser®. When opened from Canvas, the restrictions are checked after the timer starts instead of before the assignment is opened. This can result in students having less than the allotted time to complete the assignment.

Resolution

  • If your instructor provided information about opening the assignment such as a password or restricted locations for completing the assignment, make sure you are familiar with that information and follow it closely.
  • If needed, request more time from your instructor as soon as possible.