Asia
Australia/New Zealand
Canada
Europe
Middle East
Africa
Latin America
India
Puerto Rico
United States

Purchased With the Wrong Account

When you purchase access for Cengage Infuse and sign in you see a message that you have not purchased access yet.

You have purchased access using a different account.

Resolution

Contact Customer Support and request to have access transferred to another account.

United States
Africa, Europe, and the Middle East
Asia
cengageasia.com/contact-us
Australia
New Zealand
Canada
India
International Customer Support (8 AM – 6 PM EST)
1-800-599-3663 or 1-859-657-4786
INTLCS@cengage.com
Latin America
Argentina
0800-444-CENGAGE (2364243) option 8
Brazil
Colombia
01800-01-CENGAGE (2364243) option 3
Mexico
01800-CENGAGE (2364243) option 8