SAM in MindTap Instructor HelpSkip to start of content.

Create an Account (US Higher Education)

Create a Cengage account to access your products and set up your course. Don't create an account if you use a learning management system (LMS) like Schoology® or Canvas™ to access your learning platform. After your first sign in on these platforms, an account is automatically created for you.

Alternatives

Note If you teach at multiple institutions, create a separate account for each institution. Otherwise, you should have only one Cengage account.
Note If you manage your K–12 course through NGLSync, see Create Account (NGLSync).

Cengage partners with SheerID® to verify your identity.

  1. Go to login.cengage.com.
  2. Click Create Account.
  3. When asked if you're a student, click No.
  4. Enter your institutional email address and click Next.
  5. Select your institution and click Next.

    If you cannot find your institution:

    1. Click My School Isn't Listed.
    2. Enter the information needed to verify your institution.
      • School name
      • School address
      • City
      • Zip code
      • Your email address
    3. Click Submit.

      Cengage will verify your institution and email you when it has been added.

    4. Click Register and continue creating your account.
  6. Enter the requested information and select your institution.

    If you cannot find your institution:

    1. Select I could not find my institution.
    2. Enter the information Cengage needs to verify your institution:
      • Your institution's name and location
      • Your supervisor's name, email address, and phone number

      Cengage will verify your information and add your institution to the list of available institutions.

  7. Read and accept the Terms of Use and Privacy Policy.
  8. Click Verify.

    Cengage uses SheerID to verify your identity and role as an instructor to prevent fraudulent account creation. Many users are instantly verified.

    If you are not instantly verified:

    1. Upload a school-issued document from the current year showing your name and your school.

      Acceptable documents include:

      • A copy of your instructor ID
      • A screenshot from your institution's online portal or learning management system showing your current courses
      • A link to your instructor profile on your institution's website
      • An official letter from your institution stating that you are an active instructor
      If you have issues uploading your documentation, contact SheerID at customerservice@sheerid.com.
    2. Click Submit.

      You will be notified of your results in the next 20 minutes.

    3. If your identity is not verified, you can resubmit proof of identity two more times.

      If SheerID cannot verify your identity, contact the Cengage customer support team by phone and they will attempt to verify your identity manually.

      If your identity has not been verified, you cannot access instructor-only features.

  9. Open the activation email and click Activate Cengage Account.

    If you did not receive an activation email, check your Spam and Junk folders for an email from no-reply@ciammail.cengage.com.

  10. Type a password in both password fields, then click Set Password.
    Note
    Your password must contain:
    • at least 8 characters
    • a lowercase letter
    • an uppercase letter
    • a number
    • no parts of your username

Your account is created.