SAM In MindTap Instructor Help
- Troubleshooting
Related information
- LMS Troubleshooting
- Wrong Product/Course in LMS
- Links to MindTap Courses or Activities Don't Work
- Signed out of Moodle While Using Cengage Tool
- Allow Cookies in Chrome
- Allow JavaScript in Chrome
- Allow Pop-Up Windows in Chrome
- Allow Pop-Up Windows in Microsoft Edge
- Allow Pop-Up Windows in Safari
- Course Creation Error
- MindTap Course is not in Your LMS
- Can't Find Cengage Content in Blackboard
- Cengage Listed Twice in LMS Content Market
- General Error Message Displays
- Grade Sync Problems
- Date Sync Problems
- Cengage School Troubleshooting
- MindTap is Not Responding
- Account Verification Pending (K-12 Using Cengage School)
- Google Classroom Troubleshooting
- Can't Register Google Classroom Students
- Google Classroom Access Blocked
- Google Classroom Roster Not Synced
- Students Asked for Payment
- Students Not in MindTap Gradebook
- Student ID Number Already Used
- Cannot Access Course
- Students Received Partial Credit
- Settings Conflict Message Displays When Changing Multiple Activities
- Missing Activities
- Activity is Not Marked Practice or Counts Towards Grade
- Troubleshooting SAM in MindTap
- Login and SAM Access Issues
- Recovering and Resuming from a Crash or Lost Connection
- Project Errors
- Microsoft has Blocked Macros From Running (Windows)
- Macros Disabled in Project File (macOS)
- Wrong Name Error
- Wrong Format Error
- Wrong Application Error
- Virus Detected Error
- File Password and Protection Error
- Project incident rejection Error
- Projects
- Microsoft: Macros from the internet will be blocked by default in Office
- Microsoft: Enable or disable macros in Office for Mac