Forgot Your Password

If you forgot your password, use this procedure to reset it.

  1. On the SAM Login page, click Forgot password?.
  2. Enter your username and click Continue.
  3. Enter the answer to the security question and click Submit.
    Note  The answer is not case sensitive.

    If you don't remember your answer, click the Contact Support button.

    SAM sends a message to the email address associated with your account.

  4. Open the email and click the password reset link. Follow the instructions to reset your password.