Instructor HelpSkip to start of content.

Change Student Password

When a student forgets their NGLSync password, change it for them so they can participate in your course.

Note These instructions are for K–12 teachers who access and manage WebAssign courses through NGLSync.

Because NGLSync does not collect or store student contact information, NGLSync cannot validate the identity of students who forget their passwords. You must change your students' passwords for them.

  1. If needed, sign in to NGLSync at nglsync.cengage.com.
  2. Find the student whose password you want to change.

    If the student is enrolled in your course:

    1. Under the course you want to manage, open the Manage Course Toggle Dropdown menu and click Manage Students.
    2. Under Registered Students, click the student's name.

    If the student is not enrolled in your course:

    1. In the upper-left corner, click Menu > My District > Students.
    2. Search for the student by last name, username, or student number.
    3. Click the student's name in the search results.
    The Student page opens.
  3. Click Reset Password.
  4. Enter a new password in Password and repeat it in Confirm Password.
  5. Click Save.

Inform the student of their new password.