Can't Upload a File

When trying to upload a file, an error message is displayed.

WebAssignTroubleshootingStudent Help
WebAssign Student Help

Your file does not meet the requirements listed in File Restrictions.

Make sure your file meets the upload requirements. Common solutions include:

  • Rename your file using accepted characters.
  • Convert your file to an accepted file type.
  • Save your file at a lower quality, bit rate, or resolution.
  • Break long videos into smaller parts.
Can't Upload a File | Cengage Help