Contact Support

Contact customer support with additional questions.

How-toHelp Site Navigation

The Customer Support staff can not:

  • change your score
  • give you extra submissions
  • help you with the content of assignments

Contact your instructor for help with your grade or coursework.

Report question errors

To report problems with WebAssign questions, email Webassigncontentsupport@cengage.com.

All other issues

United States
Africa, Europe, and the Middle East
Asia

cengageasia.com/contact-us

Australia
New Zealand
Canada
India
International Customer Support (8 AM – 6 PM EST)

1-800-599-3663 or 1-859-657-4786

INTLCS@cengage.com

Latin America
Argentina

0800-444-CENGAGE (2364243) option 8

Brazil
Colombia

01800-01-CENGAGE (2364243) option 3

  1. Go to support.cengage.com.

    Alternatively, from SAM, click Help Tech Support.

  2. Sign in to your account.

  3. Click Log new case.

  4. Enter the necessary information and click Create Case.