CengageHelp

Contact support

If you're not able to find the help you need, contact support with additional questions.

Try these first

Most issues can be resolved quickly using our self-service help resources.

Sign In & Account HelpPassword resets, account access, and profile managementReset passwordGet help resetting your password based on how you sign inLMS and school sign-in helpHelp accessing Cengage through your school or learning system

Contact support

If you're not able to find the help you need, contact support with additional questions.

Go to support services
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Before you contact support

Have this information ready to help us resolve your issue faster:

  • Your email address or username
  • The Cengage learning platform you're trying to access
  • Error messages or screenshots (if applicable)
  • How you sign in (Cengage account, LMS, or school portal)