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Contact customer support with additional questions.

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Add a Link to Technical Support

After linking your Sakai and Explore courses, add a Cengage technical support link in the same way as adding links to Explore activities. The technical support link is listed at the bottom of the list of activities.

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Add a Link to Technical Support

After linking your Blackboard and Explore courses, add a Cengage technical support link in the same way as adding links to Explore activities. The technical support link is listed at the bottom of the list of activities.

ExploreExplore Teacher HelpInstructors

Add a Link to Technical Support

After linking your Schoology and Explore courses, add a Cengage technical support link in the same way as adding links to Explore activities. The technical support link is listed at the bottom of the list of activities.

ExploreExplore Teacher HelpInstructors

Add a Link to Technical Support

After linking your Canvas and Explore courses, add a Cengage technical support link in the same way as adding links to Explore activities. The technical support link is listed at the bottom of the list of activities.

ExploreExplore Teacher HelpInstructors

Add a Link to Technical Support

After linking your Brightspace and Explore courses, add a Cengage technical support link in the same way as adding links to Explore activities. The technical support link is listed at the bottom of the list of activities.

ExploreExplore Teacher HelpInstructors

Move Explore Content

Change where content is shown on the learning path.

ExploreExplore ContentInstructors

Show/Hide Explore Content

Hide reading, assessments, and media you don't want students to use in your course, or reveal previously hidden content.

ExploreExplore ContentInstructors

Where is My eBook?

If you don't see your eBook when you attempt to access, most likely it has expired.

ExploreeBooksStudents

Where is My eBook?

If you don't see your eBook when you attempt to access, most likely it has expired.

ExploreeBooksInstructors

Open Explore Content

Launch your course to view your textbook and assignments.

ExploreExplore ContentInstructors

System Requirements

Other browsers and versions, such as Firefox, might also work but are not supported. If you have problems when using an unsupported browser version, try using a supported browser version before contacting Customer Support. Workstation Recommendations Download bandwidth: 5+ Mbps RAM: 2+ GB CPU: 1.8+ GHz / multi-core Display: 1366 × 768, color Graphics: DirectX, 64+ MB Sound (for some content) Related information Allow Cookies in Allow Cookies in Allow Cookies in Allow JavaScript in Allow...

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System Requirements

Supported Browsers Windows Chrome 135 and 136 Edge 134 and 135 macOS Chrome 135 and 136 Safari 17 and 18 Chrome OS Chrome 135 and 136 iOS Safari 18 (iPad only) Other browsers and versions, such as Firefox, might also work but are not supported. If you have problems when using an unsupported browser version, try using a supported browser version before contacting Customer Support. Workstation Recommendations Download bandwidth: 5+ Mbps RAM: 2+ GB CPU: 1.8+ GHz / multi-core Display: 1366 × 768,...

ExploreExplore Student HelpStudents

Explore Content

Access content for your Explore course.

ExploreExplore Teacher HelpInstructors

Explore Content

Access content for your Explore course.

ExploreExplore Student HelpStudents

Student ID Number Already Used

When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.

ExploreNGLSync TroubleshootingInstructors

Can't Find Cengage Content in Blackboard

When setting up your Explore course in Blackboard, you cannot find Cengage content under Content (Blackboard Original) or Institution Tools (Blackboard Ultra).

ExploreLMS Integration TroubleshootingInstructors

Browser Plugins

Some content and tools might require the following browser plugins.

ExploreSystem RequirementsInstructors

Accessibility

Cengage is committed to making its educational materials accessible to users of all abilities. Through a dedicated company-wide task force, the assistance of outside experts and consultants, and feedback from users, Cengage continuously seeks to identify and evaluate opportunities for improving the usability and accessibility of our products and services.

ExploreExplore Teacher HelpInstructors

Account Verification Pending (K-12 Using NGLSync)

You can't access your courses or materials and your NGLSync dashboard shows the error message: To access courses and materials, finish providing documentation to verify your status as an instructor.

ExploreNGLSync TroubleshootingInstructors