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Accessibility
Cengage is committed to making its educational materials accessible to users of all abilities. Through a dedicated company-wide task force, the assistance of outside experts and consultants, and feedback from users, Cengage continuously seeks to identify and evaluate opportunities for improving the usability and accessibility of our products and services.
Accessibility of Tasks
Tasks that are not accessible in Microsoft Office are not accessible in SAM. Students using screen readers are notified if a task cannot be completed using their assistive technology. You can remove inaccessible tasks for affected students in their version of the assignment.
Activities
You can view and take assignments from the Activity List view.
Activity list
The Activity List displays all keyboarding activities for the selected section. The Activity List displays assignment name, type, availability, due date, section and status. Expand the lesson under the Assignment Name column to view all the assignments available for a lesson.
Add Cengage Unlimited Study Tools
Your Cengage Unlimited subscription includes access to practice tests and study guides for many subjects. Add study tools to your dashboard for quick access.
Adding a Product
If this is the case, your assignments display as inactive until you add the necessary product using the following procedure: Your institution may have a grace period where you can access SAM temporarily without entering a key code. After the grace period expires, you cannot take assignments, access scores or reports until you enter a key code. Click Add Product . The Add Product window displays. Enter the product's 18-digit key code. If you need to purchase a key code, go to customer support....
Allow Cookies in Chrome
Go to chrome://settings/cookies. Select Allow third-party cookies .
Allow Cookies in Microsoft Edge
Click ⋯ › Settings . Click Cookies and Site Permissions . Click Manage and delete cookies and site data . Turn on Allow sites to save and read cookie data (recommended) .
Allow Cookies in Safari
You can't allow cookies only for specific sites. Click Safari › Settings . Click the Advanced tab. Clear Block all cookies . Click the Privacy tab. Clear Prevent cross-site tracking .
Allow JavaScript in Chrome
Go to chrome://settings/content/javascript. Select Sites can use JavaScript .
Allow JavaScript in Microsoft Edge
In Microsoft Edge, JavaScript is always enabled and you cannot disable it.
Allow JavaScript in Safari
Click Safari › Settings . Click the Security tab. Select Enable JavaScript .
Allow Pop-Up Windows in Chrome
Go to chrome://settings/content/popups. Next to Allowed to send pop-ups or use redirects , click Add and add each of the following domains: The domain used by your, for example, ncsu.blackboard.com [*.]cengage.com https://sam.cengage.com Related information Chrome help: Block or allow pop-ups
Allow Pop-Up Windows in Microsoft Edge
Click ⋯ › Settings . Click Cookies and Site Permissions . Under Site permissions , click Pop-ups and redirects . Turn off Blocked (recommended) . Related information Microsoft Edge help: Block pop-ups
Allow Pop-Up Windows in Safari
If not open already, open Keyboarding in SAM in a browser tab. Click Safari › Settings . Click the Websites tab. Click Pop-up Windows . Select Allow for the following domains, if listed: The domain used by your, for example, ncsu.blackboard.com [*.]cengage.com https://sam.cengage.com Related information Safari help: Block pop-ups and unnecessary content
Browser Plugins
Some content and tools might require the following browser plugins.
Browser Settings
Configure the following settings in your web browser.
Can't Open eBook
Your Keyboarding in SAM course does not show an eBook.
Change Monitor Resolution
To use the SAM Content Player most effectively, set your monitor to a display resolution of 1366x768 or higher. This setting enables SAM simulations to display without scrolling.
Check Your System
Use the browser check tool to see if you need to update your browser or install missing plugins.