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Access an Expired Course

In an expired course, you can access: Grades Old tests and assignments Your eBook and media resources You cannot complete tests or assignments after the course end date.

SparkSpark Primary Student HelpStudents

Access Course Resources (eBook, audio, and video)

Video Tutorial: Access Student eBook Related information Access eBooks Companion Sites

SparkSpark Primary Student HelpStudents

Access eBooks

Access eBooks in Spark.

SparkSpark Primary Student HelpStudents

Add Bookmarks

Bookmark important content in your course materials or assignments to review later. Your bookmarks are saved in the Study Hub and can be accessed across browsers and devices.

MindTap for K-12Elementary (Grades K–5) Student HelpStudents

Allow Cookies in Chrome

Go to chrome://settings/cookies. Select Allow third-party cookies .

MindTap for K-12Elementary (Grades K–5) Student HelpStudents

Allow Cookies in Microsoft Edge

Click ⋯ › Settings . Click Cookies and Site Permissions . Click Manage and delete cookies and site data . Turn on Allow sites to save and read cookie data (recommended) .

MindTap for K-12Elementary (Grades K–5) Student HelpStudents

Allow Cookies in Safari

You can't allow cookies only for specific sites. Click Safari › Settings . Click the Advanced tab. Clear Block all cookies . Click the Privacy tab. Clear Prevent cross-site tracking .

MindTap for K-12Elementary (Grades K–5) Student HelpStudents

Allow JavaScript in Chrome

Go to chrome://settings/content/javascript. Select Sites can use JavaScript .

MindTap for K-12Elementary (Grades K–5) Student HelpStudents

Allow JavaScript in Microsoft Edge

In Microsoft Edge, JavaScript is always enabled and you cannot disable it.

MindTap for K-12Elementary (Grades K–5) Student HelpStudents

Allow JavaScript in Safari

Click Safari › Settings . Click the Security tab. Select Enable JavaScript .

MindTap for K-12Elementary (Grades K–5) Student HelpStudents

Allow Pop-Up Windows in Chrome

Go to chrome://settings/content/popups. Next to Allowed to send pop-ups or use redirects , click Add and add each of the following domains: The domain used by your, for example, ncsu.blackboard.com [*.]cengage.com Related information Chrome help: Block or allow pop-ups

MindTap for K-12Elementary (Grades K–5) Student HelpStudents

Allow Pop-Up Windows in Microsoft Edge

Click ⋯ › Settings . Click Cookies and Site Permissions . Under Site permissions , click Pop-ups and redirects . Turn off Blocked (recommended) . Related information Microsoft Edge help: Block pop-ups

MindTap for K-12Elementary (Grades K–5) Student HelpStudents

Allow Pop-Up Windows in Safari

If not open already, open MindTap for K–12 in a browser tab. Click Safari › Settings . Click the Websites tab. Click Pop-up Windows . Select Allow for the following domains, if listed: The domain used by your, for example, ncsu.blackboard.com [*.]cengage.com Related information Safari help: Block pop-ups and unnecessary content

MindTap for K-12Elementary (Grades K–5) Student HelpStudents

Assignments

Related information Complete Assignments Practice Complete an In-Class Activity

SparkSpark Primary Student HelpStudents

Browser Plugins

Some content and tools might require the following browser plugins.

MindTap for K-12System RequirementsStudents

Browser Settings

Configure the following settings in your web browser.

MindTap for K-12Browser ConfigsStudents

Can't Join Spark Course After Entering Incorrect Course Key

When joining a new Spark course, if you enter an incorrect course key, you cannot join the course after entering the correct course key.

SparkSpark Primary Student HelpStudents

Can't Open Resource Links

When you click a resource on the companion site, the resource does not open.

SparkSpark Primary Student HelpStudents

Change Email Address

SparkSpark Primary Student HelpStudents

Change Name

SparkSpark Primary Student HelpStudents

Change Password

SparkSpark Primary Student HelpStudents

Change Platform Language

Set your preferred language for buttons and labels in Spark.

SparkSpark Primary Student HelpStudents

Check Your System

Use the browser check tool to see if you need to update your browser or install missing plugins.

MindTap for K-12System RequirementsStudents

Companion Sites

Use the following steps to find your product. Go to eltngl.com . You can use the Browse the Catalogue tab, or the Search Products search bar to search for your product. On the product page, click Program Information › Companion Site . Click Student Companion Site . Related information Transfer a Student Courses Student Joined Wrong Course Can't Open Resource Links Access and Download Teacher Resources

SparkSpark Primary Student HelpInstructors

Complete Activities

Complete activities in the mobile app.

SparkSpark Primary Student HelpStudents

Complete an In-Class Activity

Your teacher may assign you an activity to be completed during your class session. Depending on your teacher's preference, your score could be recorded in the gradebook.

SparkSpark Primary Student HelpInstructors

Complete Assignments

Complete assignments assigned to you by your teacher in Spark.

SparkSpark Primary Student HelpInstructors

Complete Assignments

Complete assignments to build skills and demonstrate understanding.

MindTap for K-12Elementary (Grades K–5) Student HelpStudents

Configure Browser Settings in Chrome

If needed, configure your browser settings in Chrome.

MindTap for K-12Browser SettingsStudents

Configure Browser Settings in Microsoft Edge

If needed, configure your browser settings in Microsoft Edge.

MindTap for K-12Browser SettingsStudents

Configure Browser Settings in Safari

If needed, configure your browser settings in Safari.

MindTap for K-12Browser SettingsStudents

Contact Support

Contact customer support with additional questions.

SparkSpark Primary Student HelpInstructors

Contact Support

Find out how to get personal support for Spark.

SparkSpark Primary Student HelpStudents

Contact Support

Contact customer support with additional questions.

MindTap for K-12More InformationStudents

Course Materials

Access materials for your MindTap for K–12 course.

MindTap for K-12Elementary (Grades K–5) Student HelpStudents

Courses

In Spark, assignments and activities for each book are contained in a course.

SparkSpark Primary Student HelpStudents

Create a Student Account

Create a student account to access your learning platform course. If you are a K-12 or primary student, your account might be created for you by your instructor.

Big Ideas MathPurchase and Access Help for StudentsStudents

Create Account

If this is your first time using Spark, create an account and join your course.

SparkSpark Primary Student HelpAdmin

Create Account for Self-Study

If you do not have a teacher, create an account and join your self-study course.

SparkSpark Primary Student HelpInstructors

Disable Homework Help in Chrome

You can disable the Homework Help feature in Google Chrome that provides AI-generated answers to educational content.

MindTap for K-12Configure Browser Settings in ChromeStudents