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Access Study Tools
Use your study tools to prepare for exams. Study tools include resources available with your textbook, and Quick Prep assignments and Adaptive Study Plans enabled for practice by your instructor.
Allow Cookies in Chrome
Go to chrome://settings/cookies. Select Allow third-party cookies .
Allow Cookies in Microsoft Edge
Click ⋯ › Settings . Click Cookies and Site Permissions . Click Manage and delete cookies and site data . Turn on Allow sites to save and read cookie data (recommended) .
Allow Cookies in Safari
You can't allow cookies only for specific sites. Click Safari › Settings . Click the Advanced tab. Clear Block all cookies . Click the Privacy tab. Clear Prevent cross-site tracking .
Allow JavaScript in Chrome
Go to chrome://settings/content/javascript. Select Sites can use JavaScript .
Allow JavaScript in Microsoft Edge
In Microsoft Edge, JavaScript is always enabled and you cannot disable it.
Allow JavaScript in Safari
Click Safari › Settings . Click the Security tab. Select Enable JavaScript .
Allow Pop-Up Windows in Chrome
Go to chrome://settings/content/popups. Next to Allowed to send pop-ups or use redirects , click Add and add each of the following domains: The domain used by your, for example, ncsu.blackboard.com [*.]cengage.com Related information Chrome help: Block or allow pop-ups
Allow Pop-Up Windows in Microsoft Edge
Click ⋯ › Settings . Click Cookies and Site Permissions . Under Site permissions , click Pop-ups and redirects . Turn off Blocked (recommended) . Related information Microsoft Edge help: Block pop-ups
Allow Pop-Up Windows in Safari
If not open already, open OWLv2 in a browser tab. Click Safari › Settings . Click the Websites tab. Click Pop-up Windows . Select Allow for the following domains, if listed: The domain used by your, for example, ncsu.blackboard.com [*.]cengage.com Related information Safari help: Block pop-ups and unnecessary content
Answer ChemDoodle Sketcher Questions
Some OWLv2 questions require you use the ChemDoodle Sketcher tool to draw a model of a molecule.
Answer Questions
There are many different question types in OWLv2 assignments. This topic explains some of the most common question types.
Browser Plugins
Some content and tools might require the following browser plugins.
Browser Settings
Configure the following settings in your web browser.
Check Your System
Use the browser check tool to see if you need to update your browser or install missing plugins.
Complete Adaptive Study Plans
Adaptive Study Plans help you review and understand the concepts and skills in your course. They consist of a quiz and a customized set of study materials based on your quiz results.
Complete Assignments
Find and complete your assignments in OWLv2.
Complete External Homework Assignments
External assignments are linked from your Assignments page and completed outside of OWLv2.
Complete Homework Assignments
Complete your homework assignments in OWLv2.
Complete Mastery Assignments
Complete Mastery assignments to understand new concepts. Mastery assignments are made up of groups of questions. To earn points for a group, correctly answer the required number of questions within the group.
Complete Quick Prep Assignments
Quick Prep assignments prepare you for new material. They consist of an introduction to the material, a quiz, and a set of activities based on your quiz results.
Complete Reading Assignments
Read assigned sections of your eBook.
Configure Browser Settings in Chrome
If needed, configure your browser settings in Chrome.
Configure Browser Settings in Microsoft Edge
If needed, configure your browser settings in Microsoft Edge.
Configure Browser Settings in Safari
If needed, configure your browser settings in Safari.
Contact Instructor
If your instructor allows it, you can email them from OWLv2 during your assignment to ask questions.
Contact Support
Contact customer support with additional questions.
Disable Homework Help in Chrome
You can disable the Homework Help feature in Google Chrome that provides AI-generated answers to educational content.
Getting Started
Related information CNOWv2 Smart Start Checklist CNOWv2 Essentials Slide Deck Student Help
Links to OWLv2 Courses or Activities Don't Work
When you click a link to an OWLv2 course or activity from your LMS, the link doesn't open a new browser window with the course or learning activity.
Microsoft Office
Cengage regularly updates OWLv2 to remain current with Microsoft updates and the evolving learning needs of students and instructors. SAM 365 and 365/2021 Projects Windows 10 or later Microsoft 365 subscription or Microsoft Office 2021 Home, Premium, or University macOS 10.14 or later Microsoft 365 Home/Premium subscription or Microsoft Office 2021 Home/Student Not compatible with Microsoft Office Online. Office Online files have a different structure than files created on the desktop version...
More Information
See the following resources for more information or help with specific issues.
NGLSync K–12 Student Help
NGLSync is for K–12 teachers and students only. Use the NGLSync portal to access courses in: MindTap WebAssign OWLv2
Open Syllabus
Access your syllabus from OWLv2.
OWLv2 on iPad
Most OWLv2 features are available on iPad, but some features require a desktop or laptop computer.
OWLv2 Student Help
Related information Getting Started NGLSync K–12 Student Help What's New September 30: Cengage eReader Redesign System Requirements Check Your System Allow Cookies in Chrome Allow Cookies in Microsoft Edge Allow Cookies in Safari Allow JavaScript in Chrome Allow JavaScript in Microsoft Edge Allow JavaScript in Safari Allow Pop-Up Windows in Chrome Allow Pop-Up Windows in Microsoft Edge Allow Pop-Up Windows in Safari Browser Settings Configure Browser Settings in Chrome Disable Homework Help in...
proctoring-symbols
While Cengage supports our learning platform integrations with several Learning Management Systems, proctoring solutions are third party services that we do not directly support. The LMS and proctoring solution versions we have tested might not be the same versions you use. For this reason, your process and results might vary and Cengage cannot guarantee support for any third party proctoring service. Students should download the Proctorio extension ahead of time, or they will be prompted to do...
September 30: Cengage eReader Redesign
The redesigned Cengage eReader, coming September 30, delivers a modern, responsive, and accessible reading experience across all devices. This update introduces performance enhancements, improved usability, and expanded accessibility features to support learning anytime, anywhere.
Sites to Allow
To ensure that Cengage learning platforms work correctly, the following sites should not be blocked by firewalls. Browsers should also allow cookies and pop-up windows for these sites.
System Requirements
Supported Browsers Windows Chrome current and preceding version Edge current and preceding version macOS Chrome current and preceding version Safari current and preceding version Chrome OS Chrome current and preceding version iOS Safari current and preceding version (limited functionality) Student assignments and eBooks work on iOS. Features and content are not optimized for a small screen size and might be difficult to use. Other browsers and versions, such as Firefox, might also work but are...
Take Proctored Exams Through Your LMS
If you use an LMS like Blackboard, Canvas, or Moodle, your instructor can administer exams through the LMS with a proctoring service. Proctoring services ensure academic integrity in multiple ways and often block you from opening any new tabs while taking your test.
Take Tests
Take tests administered in OWLv2.
Troubleshooting
Sometimes, the unexpected happens. This could be the result of a technical problem, a limitation, or user error.
View Assignment Takes
View your assignment takes and the details of how your assignment was graded. An assignment take refers to the assignment exactly as you submitted it with your answers entered. Look back at your old assignment takes to understand your grade and identify areas you might need to work on.
View Assignments
Find out when your next assignments are due on the Assignments page.
View Grades
Keep track of your performance in your OWLv2 course.
View Study Tools Scores
Review your scores for study tool activities like Quick Prep assignments and Adaptive Study Plans.
What's New
The latest OWLv2 release notes with improvements and updates.