3 Tips for MindTap for Marketing

In this video tutorial, you will learn three tips for using MindTap for Marketing.

Activity Icons

Icons displayed in the gradebook and learning path give you information about your activities and how they are scored.

Activity is Not Marked Practice or Counts Towards Grade

Activities in your learning path are often marked Practice if they do not count toward the final grade, or Counts Towards Grade if they do. If an activity is not marked as either Practice or Counts Towards Grade, it does not count toward the final grade.

Add a File to Your Bongo Assignment

Upload or link to a file for your Bongo assignment. For example, if you have an assignment to record a video of yourself giving a slide presentation, you can upload a slide deck or link to Google slides to use in the activity.

Add a Video to Your Bongo Assignment

Record or upload a video for your Bongo assignment.

Add Custom Foods in Diet & Wellness Plus

If you cannot find a food in the diet tracker, create a custom food and enter the information from the nutrition label so you can accurately track your diet.

Add Recipes in Diet & Wellness Plus

Save recipes that you make often so you don't have to add each individual ingredient to your diet tracker. The recipe will be saved as a new food item that you can find in the search results on the Track Diet page.

Allow Cookies in Chrome

Go to chrome://settings/cookies. Select Allow third-party cookies .

Allow Cookies in Microsoft Edge

Click ⋯ › Settings . Click Cookies and Site Permissions . Click Manage and delete cookies and site data . Turn on Allow sites to save and read cookie data (recommended) .

Allow Cookies in Safari

You can't allow cookies only for specific sites. Click Safari › Settings . Click the Advanced tab. Clear Block all cookies . Click the Privacy tab. Clear Prevent cross-site tracking .

Allow JavaScript in Chrome

Go to chrome://settings/content/javascript. Select Sites can use JavaScript .

Allow JavaScript in Microsoft Edge

In Microsoft Edge, JavaScript is always enabled and you cannot disable it.

Allow JavaScript in Safari

Click Safari › Settings . Click the Security tab. Select Enable JavaScript .

Allow Pop-Up Windows in Chrome

Go to chrome://settings/content/popups. Next to Allowed to send pop-ups or use redirects , click Add and add each of the following domains: The domain used by your Learning Management System (LMS), for example, ncsu.blackboard.com [*.]cengage.com Related information Chrome help: Block or allow pop-ups

Allow Pop-Up Windows in Microsoft Edge

Click ⋯ › Settings . Click Cookies and Site Permissions . Under Site permissions , click Pop-ups and redirects . Turn off Blocked (recommended) . Related information Microsoft Edge help: Block pop-ups

Allow Pop-Up Windows in Safari

If not open already, open MindTap in a browser tab. Click Safari › Settings . Click the Websites tab. Click Pop-up Windows . Select Allow for the following domains, if listed: The domain used by your Learning Management System (LMS), for example, ncsu.blackboard.com [*.]cengage.com Related information Safari help: Block pop-ups and unnecessary content

Automatic Submission

Most activities are automatically submitted if they are in progress when the due date passes, but some are not. Be sure to submit your activity to receive a grade.

Bongo Activities

Present to instructors and classmates with Bongo.

Browser Plugins

Some content and tools might require the following browser plugins.

Browser Settings

Configure the following settings in your web browser.

Can't Open Class or Submit Assignments

You can't open your class or submit assignments. Other problems might also be related to this issue.

Can't Start Live Virtual Machine Labs Virtual Machine

The Live Virtual Machine Labs activity does not start and displays An error occurred while attempting to start the selected virtual machine(s).

Can't View Instructions or Submit Lab

You cannot work on your lab because the Companion tab is not displayed.

Check Your System

Use the browser check tool to see if you need to update your browser or install missing plugins.

Classes

Purchase access to your course materials and open your MindTap course.

CNOW Activities Don't Open

When you try to open a CNOW activity, you see an error message that your computer clock is wrong.

Coding Lab is Missing Tools or Running Slowly

If your lab opens without certain tools, or runs slowly, you might need to rebuild your codespace to get the latest Coding Labs updates.

Coding Labs

Coding Labs is a program in MindTap that helps students learn coding and computer programming. Coding Labs is integrated with GitHub Codespaces to simulate real-world coding environments so students can gain experience without downloading and installing large or expensive code compilers.

Coding Labs System Requirements

Coding Labs has system requirements in addition to the system requirements for MindTap.

Coding Labs Troubleshooting

Resolve common issues with Coding Labs.

Complete a Live Virtual Machine Labs Activity

Open, complete, and submit a Live Virtual Machine Labs activity.

Complete a Peer Review in Bongo

Reviewing classmates' work might count toward your grade.

Complete a Virtual Labs Activity

Complete and submit an activity on a virtual machine. After submitting, you will see your score and feedback on your work.

Complete Activities

Practice what you learn with MindTap activities. Each answer to a question is called an attempt. Some activities give you multiple attempts to answer correctly.

Complete Aplia Activities

Learn how to identify and complete Aplia activities in MindTap.

Complete CNOW Activities

Learn how to identify and complete CNOWv2 activities in MindTap.

Complete Coding Labs Assignment

Coding Labs use GitHub and an online code editor to complete coding activities. As you work on labs, run your code to check your results.

Complete Language Course Activities

You can practice what you learn with course activities.

Complete Pronounce Activities

You can practice pronunciation when completing audio recording activities.

Complete Reading Activities

You can complete assigned reading activities from the learning path.

Complete Report Assignments in Diet & Wellness Plus

Complete and submit reports assigned by your instructor.

Complete Web Link Activities

Web link activities link to content outside of MindTap.

Complete Write Experience Activities

When you open a Write Experience activity, a writing prompt is shown and you can enter an essay-type answer that can include text formatting. Write Experience activities display the Write Experience icon above the writing prompt.

Completed Lab Displays as In Progress

After completing a Live Virtual Machine Labs activity, the activity displays in the MindTap gradebook as still in progress.

Completed Lab Displays as In Progress

Condition After completing a Virtual Labs activity, the activity displays in the MindTap gradebook as still in progress. Cause If you close an activity without clicking Submit , your work is not saved. Remedy Complete the activity. Close your Virtual Labs tab or click Close Window on the survey.

Configure Browser Settings in Chrome

If needed, configure your browser settings in Chrome.

Configure Browser Settings in Microsoft Edge

If needed, configure your browser settings in Microsoft Edge.

Configure Browser Settings in Safari

If needed, configure your browser settings in Safari.

Contact Support

Contact customer support with additional questions.

Create an Audio Recording

For audio recording activities in language courses, you create audio recordings to practice pronunciation and speaking skills.

Create an Audiovisual Recording

For audiovisual recording activities in language courses, you make videos individually or with other students to practice conversation skills.

CSFI (College Success Factors Index) Activities

The College Success Factors Index (CSFI) is an online resource within MindTap's Learning Path that assesses students’ patterns of behavior and attitudes in 10 areas that have been proven to affect student outcomes for success in college.

Diet & Wellness Plus Reports

After you track food intake and daily activity, you can generate a wide range of nutrient reports and spreadsheets.

Diet and Wellness Plus

Diet & Wellness Plus is diet analysis software featuring over 100,000 foods and powered by ESHA/Trustwell research in 2025. The food and nutrient database includes global, brand-name, and custom foods, along with recipe features. You can track diet, activity, and healthy behaviors. Reports help students to understand how nutrition and lifestyle choices relate to personal health goals. Assignments and updated grading features guide students to apply their knowledge and assist instructors in their evaluation of student progress.

Disable Homework Help in Chrome

You can disable the Homework Help feature in Google Chrome that provides AI-generated answers to educational content.

Frequently Asked Questions

General Error Message Displays

A General Error message displays and the action you were attempting is not successful.

General Errors with Live Virtual Machine Labs

Errors happen when completing Live Virtual Machine Labs activities.

Get to Know MindTap

Explore the MindTap user interface.

Getting Started

Related information CNOWv2 Smart Start Checklist CNOWv2 Essentials Slide Deck Get to Know

GitHub Notifications

When you run code in your coding lab, you receive an email from GitHub.

Grade Calculation

Understand how your activity scores and overall grade are calculated.

Grades and Scores

View your activity scores and overall course grade and understand how your work is graded.

Instructor Can't View Your Code

If you need to review your students' Coding Labs code for practice or unsubmitted assignments, you can ask them to either add you as a contributor in GitHub or download their workspace as a.zip file and share it with you.

Keyboard Shortcuts

Keyboard shortcuts can be used in MindTap. The shortcuts cover various tasks for Windows and Mac functions.

Late Submission

Your instructor can choose to accept late submissions for a designated period of time, but you might receive a late penalty to your score.

Links to MindTap Courses or Activities Don't Work

When you click a link to a MindTap course or activity from your LMS, the link doesn't open a new browser window with the course or learning activity.

Listen to an Audio Recording

In language courses, you play recorded audio to learn correct pronunciation and practice your listening comprehension skills.

Live Virtual Machine Labs Activities

Live Virtual Machine Labs is an interactive learning environment in MindTap course activities where you can practice problem-solving skills, in real time, on live IT systems.

Live Virtual Machine Labs Connection Lost

When completing a Live Virtual Machine Labs activity, the virtual machine stops responding.