Access Costs and Textbook Features

The cost of WebAssign access is dependent on the primary textbook selected for the class.

Access Study Tools in Cengage Read

Use notes, highlights, or bookmarks in Cengage Read to study or prepare for tests.

Access WebAssign from Blackboard

If enabled, you can sign in to WebAssign directly from your Blackboard class.

Accessibility

Cengage is committed to making its educational materials accessible to users of all abilities. Through a dedicated company-wide task force, the assistance of outside experts and consultants, and feedback from users, Cengage continuously seeks to identify and evaluate opportunities for improving the usability and accessibility of our products and services.

Accessibility in Cengage Read

Use accessibility features to read eBooks aloud, change text font and size, and display alternative text.

Add eBook to Favorites in Cengage Read

Add eBooks under Favorites for quick access from the Cengage Read homepage.

Add eBooks to your Dashboard

Add Cengage eBooks to your dashboard for easy access to your course materials.

Algebraic Notation

The following algebra notation can be entered in Show My Work boxes.

Allow Cookies in Chrome

Go to chrome://settings/cookies. Select Allow third-party cookies .

Allow Cookies in Microsoft Edge

Click ⋯ › Settings . Click Cookies and Site Permissions . Click Manage and delete cookies and site data . Turn on Allow sites to save and read cookie data (recommended) .

Allow Cookies in Safari

You can't allow cookies only for specific sites. Click Safari › Settings . Click the Advanced tab. Clear Block all cookies . Click the Privacy tab. Clear Prevent cross-site tracking .

Allow JavaScript in Chrome

Go to chrome://settings/content/javascript. Select Sites can use JavaScript .

Allow JavaScript in Microsoft Edge

In Microsoft Edge, JavaScript is always enabled and you cannot disable it.

Allow JavaScript in Safari

Click Safari › Settings . Click the Security tab. Select Enable JavaScript .

Allow Pop-Up Windows in Chrome

Go to chrome://settings/content/popups. Next to Allowed to send pop-ups or use redirects , click Add and add each of the following domains: The domain used by your Learning Management System (LMS), for example, ncsu.blackboard.com [*.]cengage.com [*.]webassign.com [*.]webassign.net Related information Chrome help: Block or allow pop-ups

Allow Pop-Up Windows in Microsoft Edge

Click ⋯ › Settings . Click Cookies and Site Permissions . Under Site permissions , click Pop-ups and redirects . Turn off Blocked (recommended) . Related information Microsoft Edge help: Block pop-ups

Allow Pop-Up Windows in Safari

If not open already, open WebAssign in a browser tab. Click Safari › Settings . Click the Websites tab. Click Pop-up Windows . Select Allow for the following domains, if listed: The domain used by your Learning Management System (LMS), for example, ncsu.blackboard.com [*.]cengage.com [*.]webassign.com [*.]webassign.net Related information Safari help: Block pop-ups and unnecessary content

Answer calcPad Questions on an iPad

Answer Keys

Depending on how your instructor set up the assignment, you might be able to see answer keys indicated with the key icon in the assignment. The answer key indicates a correct answer provided by the question, but might not be the only acceptable answer.

Answer mathPad Questions on an iPad

Answer physPad Questions on an iPad

Answer Scored Tutorial Questions

Tutorial questions have multiple parts that are completed sequentially to help you work through learning a concept. Scored tutorial questions are displayed in your assignment and count toward your assignment score.

Answer Unscored Tutorial Questions

Tutorial questions have multiple parts that are completed sequentially to help you work through learning a concept. Unscored tutorial questions are displayed in a separate window and do not count toward your assignment score.

Answer-Dependent Numerical Questions

Some numerical questions have multiple parts that require you to enter estimated or measured values and then perform calculations based on the values you entered. These questions are often used for lab classes to record the results of an experiment and perform analysis of the data.

Answering Numerical Questions That Check Significant Figures

Numerical questions that check significant figures require you both to calculate the correct answer and to specify that answer using the correct number of significant digits, for example, 2.3e4 to indicate 2 significant digits. The kind of answer that is expected should be clear from the question.

Answers That Cannot Be Understood

If your answer contains one or more syntax errors that prevent WebAssign from being able to grade it, WebAssign displays the message Your answer cannot be understood or graded. If your assignment allows you to submit answers by question part, answers with syntax errors are not counted as incorrect submissions.

Ask for More Time or Submissions

If your instructor allows you to request more time or more submissions for an assignment, a Request Extension link is displayed in the assignment.

Ask Your Instructor for an Extension

Your instructor might let you ask for a manual extension of the due date for some assignments in WebAssign. If so, your instructor will review your request and decide whether or not to give you more time.

Ask Your Teacher for Help With a Question

You can send an Ask Your Teacher message to your instructor for any assignment question.

Assignment Loads Slowly

Sometimes, assignments load slowly in WebAssign. Often, this is because a large assignment has been configured to display all questions at once.

Assignment Problems

Sometimes problems can occur when you are working on assignments in WebAssign.

Assignment Score

The Current Score at the top of the assignment displays the number of points you have earned followed by the number of points possible for the assignment.

Assignments

Assignments are the work you do for your class in WebAssign, and might include homework assignments, labs, quizzes, or tests, depending on your instructor.

Bases, Exponents, Roots, and Logarithms

The following base, exponent, root, and logarithm notation can be entered in Show My Work boxes.

Blackboard Not Available

If the Blackboard system is unavailable, you can sign in to WebAssign directly if you have previously set your WebAssign password.

Blackboard Problems

Sometimes problems can occur with WebAssign and Blackboard.

Brightspace Problems

Sometimes problems can occur with WebAssign and Brightspace.

Browser Displays a Message That WebAssign is Not Supported

If you sign in to WebAssign from a browser version or system that is not explicitly supported by WebAssign, a message is displayed.

Browser Plugins

Some content and tools might require the following browser plugins.

Browser Settings

Configure the following settings in your web browser.

calcPad Answers That Cannot Be Understood

If your answer contains one or more syntax errors that prevent WebAssign from being able to grade it, WebAssign displays the message Your answer cannot be understood or graded. If your assignment allows you to submit answers by question part, answers with syntax errors are not counted as incorrect submissions.

calcPad Examples

The following examples illustrate entry of some common expressions.

calcPad Notation

You can enter the following notation in calcPad.

calcPad Questions

Related information calcPad Notation Supported Characters for calcPad Questions calcPad Examples Select, Copy, and Paste Expressions in calcPad Answer calcPad Questions on an iPad calcPad Answers That Cannot Be Understood

calcPad Questions

Related information mathPad Notation Supported Characters for mathPad Questions mathPad Examples Select, Copy, and Paste Expressions in mathPad Answer mathPad Questions on an iPad mathPad Answers That Cannot Be Understood

calcPad Questions

Related information physPad Notation Supported Characters for physPad Questions physPad Examples Select, Copy, and Paste Expressions in physPad Answer physPad Questions on an iPad physPad Answers That Cannot Be Understood

Calculator Notation for Symbolic Questions

Calculator notation for symbolic questions includes a number of operators and functions.

Calculus

The following calculus notation can be entered in Show My Work boxes.

Calendars

When an instructor schedules an assignment, it is automatically displayed on your calendar. Your calendar shows all of your assignments on their due dates. It also shows class start and end dates.

Can I create a Cengage account without an email address?

In most cases, you are required to use an email address as your Cengage username. There are situations, including accounts for K–12 students using NGLSync, when using an email address is not advisable or permitted. Some features, such as username recovery, password resets, and email notifications, can't be used without an email address associated with your account.

Can I Purchase Homework Only Access Without the eBook?

For some classes, you can choose whether or not to purchase eBook access. For other classes, the textbook publisher does not allow WebAssign to offer a Homework Only option.

Can WebAssign Email Me If a Due Date Changes?

You can set up email reminders for upcoming assignments, due date changes, and communications from your instructor. Click in the menu bar to set this up.

Can't Open Assignment

Your assignment does not open when you click it.

Can't Open Class or Submit Assignments

You can't open your class or submit assignments. Other problems might also be related to this issue.

Can't Practice Another Version

The Practice Another button isn't displayed in your question header.

Can't Sign in to Take Math Placement Test (North Carolina State University)

Sometimes, new students have problems signing in to take their math placement test.

Can't Upload a File

When trying to upload a file, an error message is displayed.

Cannot Change Your Answers Even Though You Have More Submissions

For some assignments, after submitting one or more answers, you cannot change your answer again, even though you have more submissions and the assignment deadline has not passed.

Cannot See Datasets in SALT

Datasets might not load or transfer properly in SALT questions if browser extensions are enabled. They can disrupt the data transfer in SALT even if it initially appears successful.

Cannot Submit Assignment

When you attempt to submit an assignment, WebAssign indicates that the assignment is past due, even though your clock indicates that it is not yet time for the assignment to be due.

Cannot View Question

WebAssign displays an error in place of your question.

Canvas Problems

Sometimes problems can occur with WebAssign and Canvas.

Categorical

categorical In a SALT dataset, qualitative values that are used to organize or categorize data. Examples include ICD-9 codes, dates, or names of things or people.

Cengage Read Mobile App

Download the Cengage Read app to read Cengage eBooks on your iOS or Android device.

Cengage Read System Requirements

These are the system requirements necessary to install and use Cengage Read.

Change Background Color in Cengage Read

Change the background color of the Cengage Read app to reduce eye strain or adjust for color blindness.

Change Text Font and Size in Cengage Read

Adjust the font and size of text in the Cengage Read app.

Characters that can't be graded

When working in a mathPad, calcPad, or physPad problem, a message is shown indicating that your answer contains a number of characters that can't be graded.

Check If a Personal Study Plan Is Part of Your Grade

Your instructor should let you know if the Personal Study Plan counts toward your grade.

Check If a Personal Study Plan Is Set Up for Your Class

If your instructor has set up a Personal Study Plan for your class, you can access it from your Home page.

Check the Status of Your Extension Request

After you ask your instructor for an extension, check WebAssign to see if your request has been granted.

Check Your System

Use the browser check tool to see if you need to update your browser or install missing plugins.

chemPad Questions

Use chemPad to enter chemical formulas and equations that are automatically displayed in correct chemical notation.

Chromebook Problems

WebAssign might not work correctly on devices running Chrome OS (Chromebooks).

Class Not Available

A class you enrolled in is not listed on your sidebar or WebAssign home page.

Classes

To complete assignments in WebAssign, you must be enrolled in a class created by your teacher. In most cases, you also have to purchase access to the class.

Configure Browser Settings in Chrome

If needed, configure your browser settings in Chrome.

Configure Browser Settings in Microsoft Edge

If needed, configure your browser settings in Microsoft Edge.

Configure Browser Settings in Safari

If needed, configure your browser settings in Safari.

Configure MacOS/OS X for Keyboard Accessibility

By default, MacOS/OS X is not configured to use the TAB key to navigate to all items in Safari and Firefox.

Contact Support

Contact customer support with additional questions.

Content Security Warning

Your browser displays a warning that a page in WebAssign contains mixed content or content that is not encrypted or secure. In addition, some content in the page might not be displayed.

Create a Forum Topic

You can create a new forum topic if you have a discussion topic that does not belong in an existing topic. When you add a new topic to a forum, the topic is available to everyone in the forum and you cannot delete it. Your instructor has the ability to remove your topic.

Create and Edit Bookmarks in Cengage Read

Save bookmarks in Cengage Read to return to content you want to review again later and for test preparation.

Create and Edit Highlights in Cengage Read

Highlight text in Cengage Read to remember certain content and for test preparation.

Create and Edit Notes in Cengage Read

Take notes in Cengage Read to analyze important concepts or for test preparation.

Csv

comma-separated value (CSV) A text representation of tabular data delimited by commas. comma-separated value (CSV) CSV

Different Name or Institution Displayed

If you see someone else's name and institution displayed at the top of any page in WebAssign, you are signed in to that person's WebAssign account. Most likely, that person did not sign out of WebAssign completely before you started working.

Disable Homework Help in Chrome

You can disable the Homework Help feature in Google Chrome that provides AI-generated answers to educational content.

Display Alternative Text in Cengage Read

Visually impaired users can enable alternative text to understand images that are difficult to see.