Grade Sync Problems
Student grades in CNOWv2 do not sync to your LMS, or sync very slowly.
Slow grade syncing
CNOWv2 grades sync automatically with your LMS, but syncing is not instantaneous.
If scores have not synced after 24 hours, you might have one of the following problems.
LMS gradebook does not show overall course scores
When you created your course, you did not add a total score column to your gradebook.
Ungraded assignments are not synced
CNOWv2 only syncs assignment scores that count toward student grades. Hidden and practice assignment scores are not synced.
Assignment not in LMS
Assignments must be added to the LMS to import scores from CNOWv2.
Other syncing problems
If the assignment is linked and configured correctly but still has not synced with your LMS after 24 hours, delete the linked assignment in your LMS, then add it again.
If your syncing problems are not resolved, contact support at support.cengage.comlatinoamerica.cengage.com/soporte-latam/cengage.co.uk/contact/cengageasia.com/ProductSupportcengage.co.in/Contact_Uscengage.com.au/contact-ussupport.cengage.ca.