Why can't you open the course you already purchased?
Choose the situation that best matches your access problem so we can send you to the right next step.
What best matches the problem?
I bought access, but I still need to join the courseUse this path when your purchase is complete but you have not finished the course-join or enrollment step.I may have used the wrong accountUse account-routing help when purchased access is attached to a different sign-in account.I launch the course from my LMS or school platformUse LMS access help when the course should open from your LMS or school-managed experience.The course is wrong or missing after I sign inUse this path when the issue is tied to the wrong course, the wrong section, or a missing course list.