Course Access & Enrollment
Find help with course keys, access codes, enrollment, purchase-access issues, and LMS course entry across Cengage products.
Common access and enrollment issues
Start here for the most common ways to enter a course, use a code, or resolve access problems.
Enter a course keyUse a course key to join your class and unlock course materials.Redeem an access codeApply your access code and connect it to the correct course.Join or enroll in a courseGet into your course when you have a class key, section link, or invite.Access your course through LMSStart from Canvas, Blackboard, Moodle, or another LMS when your class uses one.Purchased access but course is unavailableResolve cases where you bought access but still cannot open the course.Wrong course or missing courseGet help when the course list is empty, incorrect, or missing materials.
Product-specific access help
Use these when your course-access steps depend on the product you are using.
MindTapGet product-specific help with registration, access codes, and course entry.WebAssignUse WebAssign-specific access and enrollment help when that workflow applies.SAMUse SAM-specific course-entry help if your access steps depend on SAM.SparkUse Spark-specific access guidance when your enrollment path depends on Spark.