LMS Troubleshooting Troubleshooting Sometimes problems can occur with MindTap for K–12 and your Learning Management System. Links to MindTap for K–12 Courses or Activities Don't WorkWhen you click a link to a MindTap for K–12 course or activity from your LMS, the link doesn't open a new browser window with the course or learning activity. General Error Message DisplaysA General Error message displays and the action you were attempting is not successful.