Contact Support

Contact customer support with additional questions.

The Customer Support staff can not:

• change your score
• give you extra submissions
• help you with the content of assignments

Contact your instructor for help with your grade or coursework.

United States

• Higher education: https://support.cengage.com
• Secondary education: https://cengageorg.my.site.com/Service/s/k12login?language=en_US
• 1-800-354-9706

Africa, Europe, and the Middle East

• support.cengage.com
• +441264332424

Asia

cengageasia.com/contact-us

Australia

• https://cengage.com.au/contact-us
• anz.customerservice@cengage.com
• 1300 790 853

New Zealand

• https://cengage.com.au/contact-us
• anz.customerservice@cengage.com
• 0800 449 725

Canada

• Higher education: https://support.cengage.com
• Secondary education: https://cengageorg.my.site.com/Service/s/k12login?language=en_US
• (800) 310-5661 (M-F 8am to 5pm EST)

India

• https://www.cengage.co.in/Contact_Us
• asia.infoindia@cengage.com
• 0120 684 1300

International Customer Support (8am – 6pm EST)

1-800-599-3663 or 1-859-657-4786

INTLCS@cengage.com

Latin America

• Higher education: https://support.cengage.com
• Secondary education: https://cengageorg.my.site.com/Service/s/k12login?language=en_US
• soporte.latam@cengage.com

Note Support Hours

Monday-Friday; 5am-7pm CST (Mexico City Time)

Note Languages

Spanish, English, Portuguese

Argentina

0800-444-CENGAGE (2364243) option 8

Brazil

• suporte.brasil@cengage.com
• 0800-CENGAGE (23642438) option 8

Colombia

01800-01-CENGAGE (2364243) option 3

Mexico

01800-CENGAGE (2364243) option 8

1. Go to https://support.cengage.com.

   Alternatively, from SAM, click Help > Tech Support.

2. Sign in to your account.
3. Click Log new case.
4. Enter the necessary information and click Create Case.