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System Requirements
Other browsers and versions, such as Firefox, might also work but are not supported. If you have problems when using an unsupported browser version, try using a supported browser version before contacting Customer Support. Workstation Recommendations Download bandwidth: 5+ Mbps RAM: 2+ GB CPU: 1.8+ GHz / multi-core Display: 1366 × 768, color Graphics: DirectX, 64+ MB Sound (for some content) Related information Check Your System Allow Cookies in Allow Cookies in Allow Cookies in Allow...
Check Your System
Use the browser check tool to see if you need to update your browser or install missing plugins.
Browser Plugins
Some content and tools might require the following browser plugins.
MindTap on iPad
Most MindTap features are available on iPad, but some features require a desktop or laptop computer.
LMS Troubleshooting
Sometimes problems can occur with MindTap and your Learning Management System.
Export Gradebook Data
You can export your gradebook data to share your students' performance or import it into another system.
SAM Messages
SAM displays system messages for updates and server availability in the center part of the Home page and on the Notifications menu.
Students
You can manage the students enrolled in your MindTap course. If you are using a Learning Management System (LMS) such as Blackboard or Canvas, some of these functions will be done in the LMS instead of in MindTap.
LMS Proctoring Solutions
The proctoring solutions available to you will vary depending on which Cengage platform and LMS you use.
Cengage Bulk Rostering
If your school district uses Cengage bulk rostering services or a Single Sign-On (SSO) system, your district technology coordinator works with Cengage to enroll students in your course. To add or remove a student from your NGLSync course, contact your district technology coordinator.
proctoring-symbols
While Cengage supports our learning platform integrations with several Learning Management Systems, proctoring solutions are third party services that we do not directly support. The LMS and proctoring solution versions we have tested might not be the same versions you use. For this reason, your process and results might vary and Cengage cannot guarantee support for any third party proctoring service. Students should download the Proctorio extension ahead of time, or they will be prompted to do...
Enable Honorlock Exam Proctoring for Blackboard Ultra-Integrated MindTap
If you use Blackboard Ultra, you can prevent cheating by using Honorlock. Create a Blackboard Ultra test that requires Honorlock and use it to link to MindTap. Your students are monitored by Honorlock while they complete their exam in MindTap.
Enable Proctorio Exam Proctoring for Blackboard Ultra-Integrated MindTap
If you use Blackboard Ultra, you can prevent cheating by using Proctorio. Create a Blackboard Ultra test that requires Proctorio and use it to link to MindTap. Your students are monitored by Proctorio while they complete their exam in MindTap.
Enable Proctorio Exam Proctoring for Blackboard-Integrated MindTap
If you use Blackboard, you can prevent cheating by using Proctorio. Create a Blackboard test that requires Proctorio and use it to link to MindTap. Your students will continue to be monitored by Proctorio while they complete their exam in MindTap.
Enable Proctorio Exam Proctoring for Canvas-Integrated MindTap
If you use Canvas, you can prevent cheating by using Proctorio. Create a Canvas quiz that requires Proctorio and use it to link to MindTap. Your students will continue to be monitored by Proctorio while they complete their exam in MindTap.
Enable Respondus Exam Proctoring for Canvas-Integrated MindTap
If you use Canvas, you can prevent cheating by using Respondus LockDown Browser or Respondus Monitor. Create a Canvas quiz that requires Respondus and use it to link to MindTap. Your students will continue to be monitored by Respondus while they complete their exam in MindTap.
Enable Honorlock Exam Proctoring for Canvas-Integrated MindTap
If you use Canvas, you can prevent cheating by using Honorlock. Link your test from Canvas and enable Honorlock. Your students will continue to be monitored by Honorlock while they complete their exam in MindTap.
Microsoft Office
Cengage regularly updates MindTap to remain current with Microsoft updates and the evolving learning needs of students and instructors. SAM 365 and 365/2021 Projects Windows 10 or later Microsoft 365 subscription or Microsoft Office 2021 Home, Premium, or University macOS 10.14 or later Microsoft 365 Home/Premium subscription or Microsoft Office 2021 Home/Student Not compatible with Microsoft Office Online. Office Online files have a different structure than files created on the desktop version...
Browser Settings
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Configure Browser Settings in Chrome
If needed, configure your browser settings in Chrome.