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Create an Account (K-12 Using NGLSync)

Create an NGLSync account to access your products and set up your first course.

MindTapInstructor HelpInstructors

Create an Account (K-12 Using NGLSync)

Create an NGLSync account to access your products and set up your first course.

MindTapSAM in MindTap Instructor HelpInstructors

Account Verification Pending (K-12 Using NGLSync)

You can't access your courses or materials and your NGLSync dashboard shows the error message: To access courses and materials, finish providing documentation to verify your status as an instructor.

MindTapNGLSync TroubleshootingInstructors

Account Verification Pending (K-12 Using NGLSync)

You can't access your courses or materials and your NGLSync dashboard shows the error message: To access courses and materials, finish providing documentation to verify your status as an instructor.

MindTapNGLSync TroubleshootingInstructors

Single Sign-On (SSO) Application

Use your institution or school district's Single Sign-On (SSO) experience to access your learning platform. Your institution may use Security Assertion Markup Language (SAML) or an SSO application such as Clever or Classlink.

MindTapInstructor HelpInstructors

Students Asked for Payment

Your K–12 school district has purchased access to MindTap for its students, but when students create accounts and sign in at the main Cengage home page, they are told their trial access will expire and asked for payment.

MindTapNGLSync TroubleshootingInstructors

Students Asked for Payment

Your K–12 school district has purchased access to MindTap for its students, but when students create accounts and sign in at the main Cengage home page, they are told their trial access will expire and asked for payment.

MindTapNGLSync TroubleshootingInstructors

Add Files from Google Drive

Share files from your Google Drive account to your MindTap course.

MindTapGoogle DriveInstructors

Add Files from Google Drive

Share files from your Google Drive account to your MindTap course.

MindTapGoogle DriveInstructors

Require Student IDs

You can require your students to provide their institutional student ID when they sign in to your course if it is not already associated with the student’s account.

MindTapStudent IDsInstructors