When you add Cengage content to your LMS, you select a product, then create or copy a course using that product. If you accidentally select the wrong product, or copy the wrong course, you can easily change your selections in the Cengage tool.
Common reasons for removing a Cengage product include:
- You created a new course, but meant to copy a course.
- You copied the wrong course.
- You meant to add an eBook with CNOWv2, but only added the eBook.
- You added an eBook to a course that already includes that eBook with CNOWv2.
Note You cannot remove a Cengage product if:
.
- Students are enrolled in the Cengage component of your course.
- Your course uses multiple eBook-only products.
To remove a product from these courses, contact customer support.
- United States
-
- Higher education: https://support.cengage.com
- Secondary education: https://cengageorg.my.site.com/Service/s/k12login?language=en_US
- 1-800-354-9706
- Africa, Europe, and the Middle East
-
- support.cengage.com
- +441264332424
- Asia
- cengageasia.com/contact-us
- Australia
- New Zealand
- Canada
-
- Higher education: https://support.cengage.com
- Secondary education: https://cengageorg.my.site.com/Service/s/k12login?language=en_US
- (800) 310-5661 (M-F 8am to 5pm EST)
- India
- International Customer Support (8am – 6pm EST)
- 1-800-599-3663 or 1-859-657-4786
- Latin America
-
- Higher education: https://support.cengage.com
- Secondary education: https://cengageorg.my.site.com/Service/s/k12login?language=en_US
- soporte.latam@cengage.com
Note Support HoursMonday-Friday; 5am-7pm CST (Mexico City Time)
Note LanguagesSpanish, English, Portuguese
- Argentina
- 0800-444-CENGAGE (2364243) option 8
- Brazil
-
- suporte.brasil@cengage.com
- 0800-CENGAGE (23642438) option 8
- Colombia
- 01800-01-CENGAGE (2364243) option 3
- Mexico
- 01800-CENGAGE (2364243) option 8
Resolution
-
Click
next to the product.