Add a Link to Technical Support

Add a Cengage technical support link in the same way that you add links to your eBook. The technical support link is listed at the bottom of the list of chapters.

How-toeBook and LMS HelpeBook-Only Instructor
  1. Open your Blackboard course.

  2. Follow the steps for your LMS to access the Cengage tool.

  3. Click Add Content Add Learning App.

  4. Click the Cengage tool.

    If the tool is not available, contact your administrator.

  5. Click the Cengage tool.

    If the tool is not available, contact your administrator.

  6. Click Select Content.

  7. On the Materials tab, click Add Materials Cengage LMS Integration.

  8. Go to a content area in your course and open the Content Market.

    • Blackboard Original: Click Content Build Content.
    • Blackboard Ultra: Click + Content Market.
  9. Click the Cengage tool.

    A list of assigned activities for your linked Cengage course is shown.

  10. From the course navigation, click Cengage.

    If you get an error message when you click Cengage, see the following:

  11. Select your linked Cengage course from the list of content sources.

    A list of assigned activities for your linked Cengage course is shown.

  12. Click the Content tab.

  13. In your module, click Add Existing Activities Cengage.

    The Cengage tool may be named differently for your school. Ask your LMS Admin if you are unsure.

    If you do not see the Cengage tool, try this instead.

    1. Click Related Tools Course Builder.
    2. Drag New Cengage Learning from Add Content to your module.
  14. Click actions menu Turn editing on.

  15. Click Add an activity or resource.

  16. Select the Cengage tool and click Add.

    The Cengage tool is created and named by your Moodle administrator.

  17. At the bottom of the list of chapters, select the Cengage Technical Support link.

  18. Click Confirm, review your selection, and click Save.

  19. Blackboard Original:Review the settings, select where to put your course links, and click Submit.

  20. Save your changes at the bottom of the page.

    Click either Save and return to course or Save and display.