Change Email Address

Edit your Cengage email address from the My Account page.

To change your email address, contact Cengage support.

United States
Africa, Europe, and the Middle East
Asia
Note Hours

M-F 8:30am-5:30pm (UTC+8:00)

Australia
New Zealand
Canada
India
International Customer Support (8am – 6pm EST)
1-800-599-3663 or 1-859-657-4786
INTLCS@cengage.com
Latin America
Note Support Hours

Monday-Friday; 5am-7pm CST (Mexico City Time)

Note Languages

Spanish, English, Portuguese

Argentina
0800-444-CENGAGE (2364243) option 8
Brazil
Colombia
01800-01-CENGAGE (2364243) option 3
Mexico
01800-CENGAGE (2364243) option 8
Note This feature is not available for K–12 students who sign in to their courses through NGLSync.
  1. Sign in at login.cengage.com.

    Enter your username and password. Then, click Sign In.

  2. In the sidebar, click Profile.
  3. Click Change Alternate Email.
  4. Enter your password in Confirm Password.
  5. Type your alternate email address in Alternate Email.
  6. Save your changes.
    This might be labeled Save, Save Changes, or Update.
  7. Click Use Alternate Email as Primary Email.
    Note If you are using your alternate email on a different Cengage account with active enrollments, you cannot use it as the primary email for this account.

    A confirmation email is sent to your alternate email address.

  8. Enter the code from your confirmation email in Verification Code and click Verify.
  9. Save your changes.
    This might be labeled Save, Save Changes, or Update.