Ask Your Teacher for Help With a Question

You can send an Ask Your Teacher message to your instructor for any assignment question.

Note Ask Your Teacher messages go only to authorized instructors and TAs for your class. If you are having a problem with WebAssign, contact Customer Support.

You can't send Ask Your Teacher messages if your instructor turned off the Ask Your Teacher feature for your class or if your assignment was opened with LockDown Browser®.

  1. Click Ask Your Teacher in the question header.
  2. Type your message.

    Provide as much detail as you can so your instructor can give you useful advice. Enter any specific concerns you might have.

  3. Click Send.

Your message is sent to your instructor and an icon Ask your teacher message sent is displayed in the question header.

Your instructor will be notified about your message when they sign in to WebAssign.

If your instructor believes the question itself is not working correctly, they can report a question error to WebAssign.