System Requirements

Cengage web-based learning platforms require broadband internet access and supported web browsers and plugins.

Supported Browsers

Supported browsers for different activity types may vary. If you are using SAM in MindTap, see SAM in MindTap System Requirements.

Windows®
  • Chrome™ 122 and 123
  • Firefox® 123
  • Edge 121 and 122
macOS™
  • Chrome 122 and 123
  • Firefox unsupported
  • Safari® 16 and 17
Chrome OS™
  • Chrome 122 and 123
iOS
  • Safari 17 (iPad only)
  • Safari current and preceding version (iPad only)

    Exams, Training, 2016 SAM Study Center, and Office® Online Projects are supported on iPad. All other projects require an installed version of Microsoft Office.

Note Java™ content does not work on iOS.

Student assignments and eBooks work on iOS.

LockDown Browser® assignments cannot be accessed on iOS.

Features and content are not optimized for a small screen size and might be difficult to use.

Other browsers and versions than those listed might also work, but are not supported. If you have problems when using an unsupported browser version, try using a supported browser version before contacting Customer Support.

Workstation Recommendations

  • Download bandwidth: 5+ Mbps/student

    The total lab bandwidth should be sufficient for the number of workstations.

    For example, 30 workstations × 5 Mbps = 150 Mbps.

  • RAM: 2+ GB
  • CPU: 1.8+ GHz / multi-core
  • Display: 1366 × 768, color
  • Graphics: DirectX, 64+ MB
  • Sound (for some content)

Learning Management System (LMS) Notes

  • Server Name Indication (SNI) extensions for security certificates are not supported.

    If your LMS requires SNI extension support, you will not be able to sync grades or import content into your LMS.

  • For Blackboard Ultra, support is limited to basic LTI integration only; building block integration is not supported.