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Contact Support

Contact customer support with additional questions.

United States
Africa, Europe, and the Middle East
Asia
cengageasia.com/contact-us
Australia
New Zealand
Canada
India
International Customer Support (8am – 6pm EST)
1-800-599-3663 or 1-859-657-4786
INTLCS@cengage.com
Latin America
Note Support Hours

Monday-Friday; 5am-7pm CST (Mexico City Time)

Note Languages

Spanish, English, Portuguese

Argentina
0800-444-CENGAGE (2364243) option 8
Brazil
Colombia
01800-01-CENGAGE (2364243) option 3
Mexico
01800-CENGAGE (2364243) option 8
  1. Go to https://support.cengage.com.

    Alternatively, from SAM, click Help > Tech Support.

  2. Sign in to your account.
  3. Click Log new case.
  4. Enter the necessary information and click Create Case.