If your computer crashes or you lose your connection to SAM while working, you can restart it once conditions return to normal. Log in as you normally do, go to the SAM Assignments page and re-select the assignment. The assignment displays in red. The Content Player begins where you left off and any completed questions and tasks save.
If you have a problem logging back into SAM or re-starting the Content Player, clear your browser's temporary internet and history files using the following procedures.
Microsoft Edge
Firefox
Chrome
- Start Chrome.
- On the Tools menu, click Clear browsing data.
- Click Clear browsing history, Clear download history, Delete cookies and other site and plug-in data.
- In the Clear Browsing Data dialog box, click Empty the Cache.
- Confirm that the other check boxes are not selected.
- Click Clear browsing data.