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Enable Proctorio Exam Proctoring for Canvas-Integrated MindTap
If you use Canvas, you can prevent cheating by using Proctorio. Create a Canvas quiz that requires Proctorio and use it to link to MindTap. Your students will continue to be monitored by Proctorio while they complete their exam in MindTap.
Enable Proctorio Exam Proctoring for Blackboard-Integrated MindTap
If you use Blackboard, you can prevent cheating by using Proctorio. Create a Blackboard test that requires Proctorio and use it to link to MindTap. Your students will continue to be monitored by Proctorio while they complete their exam in MindTap.
Enable Honorlock Exam Proctoring for Canvas-Integrated MindTap
If you use Canvas, you can prevent cheating by using Honorlock. Link your test from Canvas and enable Honorlock. Your students will continue to be monitored by Honorlock while they complete their exam in MindTap.
Create an Account (K-12 Using NGLSync)
Create an NGLSync account to access your products and set up your first course.
Account Verification Pending (K-12 Using NGLSync)
You can't access your courses or materials and your NGLSync dashboard shows the error message: To access courses and materials, finish providing documentation to verify your status as an instructor.
Login and SAM Access Issues
The online help that displays on the SAM Login Page at sam.cengage.com provides help in configuring your specific browser for use with SAM and avoiding any additional warnings or pop-up boxes from appearing while using the site.
System Requirements
Other browsers and versions, such as Firefox, might also work but are not supported. If you have problems when using an unsupported browser version, try using a supported browser version before contacting Customer Support. Workstation Recommendations Download bandwidth: 5+ Mbps RAM: 2+ GB CPU: 1.8+ GHz / multi-core Display: 1366 × 768, color Graphics: DirectX, 64+ MB Sound (for some content) Related information Check Your System Allow Cookies in Allow Cookies in Allow Cookies in Allow...
Import MindTap Grades to Your Unintegrated Canvas Course
If you are using both MindTap and Canvas but your courses are not integrated, you can still add MindTap grades to your Canvas gradebook.
Enable Respondus Exam Proctoring for Canvas-Integrated MindTap
If you use Canvas, you can prevent cheating by using Respondus LockDown Browser or Respondus Monitor. Create a Canvas quiz that requires Respondus and use it to link to MindTap. Your students will continue to be monitored by Respondus while they complete their exam in MindTap.
Enable Honorlock Exam Proctoring for Blackboard Ultra-Integrated MindTap
If you use Blackboard Ultra, you can prevent cheating by using Honorlock. Create a Blackboard Ultra test that requires Honorlock and use it to link to MindTap. Your students are monitored by Honorlock while they complete their exam in MindTap.
Enable Proctorio Exam Proctoring for Blackboard Ultra-Integrated MindTap
If you use Blackboard Ultra, you can prevent cheating by using Proctorio. Create a Blackboard Ultra test that requires Proctorio and use it to link to MindTap. Your students are monitored by Proctorio while they complete their exam in MindTap.
Accessibility of Tasks
Tasks that are not accessible in Microsoft Office are not accessible in SAM. Students using screen readers are notified if a task cannot be completed using their assistive technology.
Add YouTube Videos
Search for YouTube videos in MindTap and assign them as activities using WebVideo Search.
Students
You can manage the students enrolled in your MindTap course. If you are using a Learning Management System (LMS) such as Blackboard or Canvas, some of these functions will be done in the LMS instead of in MindTap.
Integrate MindTap With Your Canvas Course
Your Canvas administrator must have set up the Cengage tool in Canvas. With this integration: You and your students access your MindTap courses from Canvas. You can sync students' individual activity scores to Canvas. To help your students, use clear and consistent naming for your courses and sections in both Canvas and MindTap. This is especially important if you integrate more than one MindTap section from the same Canvas course. How do I know if I'm using this integration? Your Cengage tool...
Integrate MindTap With Your Canvas LTI Advantage Course
Your Canvas administrator must have set up the Cengage tool in Canvas. With this integration: You and your students access your MindTap courses from Canvas. You can sync students' individual activity scores to Canvas. To help your students, use clear and consistent naming for your courses and sections in both Canvas and MindTap. This is especially important if you integrate more than one MindTap section from the same Canvas course. How do I know if I'm using LTI Advantage? Your Cengage tool...
Recovering and Resuming from a Crash or Lost Connection
If your computer crashes or you lose your connection to MindTap while working, you can restart it once conditions return to normal. Sign in as you normally do, go to the MindTap Assignments page and select the assignment. The assignment displays in red. The Content Player begins where you left off and any completed questions and tasks save.
Project Incident Report
Project incident reports identify project file submissions that might contain non-original work. To begin a SAM project assignment, students download a start file that has unique embedded identifiers. When a student submits a completed project file, it should have the same identifiers as the start file. If the identifiers do not match, it is logged as an incident.
Use Playback
A Playback simulation is available for Individual Performance reports.
NGLSync Troubleshooting
Sometimes problems can occur when managing your MindTap courses through NGLSync.
Added Wrong Cengage Product or Course in LMS
When you add Cengage content to your LMS, you select a product, then create or copy a course using that product. If you accidentally select the wrong product, or copy the wrong course, you can easily change your selections in the Cengage tool.
Give Exams in Cognero
Create and administer exams in Cognero using test banks based on your textbook.
CSFI (College Success Factors Index) Activities
The College Success Factors Index (CSFI) is an online resource within MindTap's Learning Path that assesses students’ patterns of behavior and attitudes in 10 areas that have been proven to affect student outcomes for success in college.
Create a Test in Cognero
Create a test using Cognero content to assign to your students online.
Configure a New Course
Guided Course Setup is available for selected MindTap courses. After you create or copy a new course, you can use Guided Course Setup for a step-by-step walkthrough of setup options before you open your course for the first time. If you skip the guided setup, you can configure settings within your course.
Cengage Listed Twice in LMS Content Market
When integrating a MindTap course with your LMS, you see two versions of the Cengage tool listed in your LMS.
Can't Find Cengage Content in Blackboard
When setting up your MindTap course in Blackboard, you cannot find Cengage content under Content (Blackboard Original) or Institution Tools (Blackboard Ultra).
Integrate MindTap With Your LMS Course
Your LMS administrator must have set up the Cengage tool in LMS. With this integration: You and your students access your MindTap courses from LMS. You can sync students' individual activity scores to LMS. To help your students, use clear and consistent naming for your courses and sections in both LMS and MindTap. This is especially important if you integrate more than one MindTap section from the same LMS course. How do I know if I'm using this integration? Your Cengage tool will be in a...
Exams
Create and schedule exams with task-based and objective-based questions.
August 2024
Due date extension improvements If an instructor grants a due date extension after the initial due date passes, students can continue working on assignments without using a new submission attempt. Macros help for Access and Excel projects Students may experience system errors when they work on Access and Excel projects if they have macros blocked on their computer. MindTap now detects if macros are blocked and gives affected students instructions to change their macros settings when they start...