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System Requirements
Other browsers and versions, such as Firefox, might also work but are not supported. If you have problems when using an unsupported browser version, try using a supported browser version before contacting Customer Support. Workstation Recommendations Download bandwidth: 5+ Mbps RAM: 2+ GB CPU: 1.8+ GHz / multi-core Display: 1366 × 768, color Graphics: DirectX, 64+ MB Sound (for some content) Related information Check Your System Allow Cookies in Allow Cookies in Allow Cookies in Allow...
Check Your System
Use the browser check tool to see if you need to update your browser or install missing plugins.
Browser Plugins
Some content and tools might require the following browser plugins.
MindTap on iPad
Most MindTap features are available on iPad, but some features require a desktop or laptop computer.
LMS Troubleshooting
Sometimes problems can occur with MindTap and your Learning Management System.
Export Gradebook Data
You can export your gradebook data to share your students' performance or import it into another system.
SAM Messages
SAM displays system messages for updates and server availability in the center part of the Home page and on the Notifications menu.
Students
You can manage the students enrolled in your MindTap course. If you are using a Learning Management System (LMS) such as Blackboard or Canvas, some of these functions will be done in the LMS instead of in MindTap.
LMS Proctoring Solutions
The proctoring solutions available to you will vary depending on which Cengage platform and LMS you use.
Cengage Bulk Rostering
If your school district uses Cengage bulk rostering services or a Single Sign-On (SSO) system, your district technology coordinator works with Cengage to enroll students in your course. To add or remove a student from your NGLSync course, contact your district technology coordinator.
proctoring-symbols
While Cengage supports our learning platform integrations with several Learning Management Systems, proctoring solutions are third party services that we do not directly support. The LMS and proctoring solution versions we have tested might not be the same versions you use. For this reason, your process and results might vary and Cengage cannot guarantee support for any third party proctoring service. Students should download the Proctorio extension ahead of time, or they will be prompted to do...
Enable Honorlock Exam Proctoring for Blackboard Ultra-Integrated MindTap
If you use Blackboard Ultra, you can prevent cheating by using Honorlock. Create a Blackboard Ultra test that requires Honorlock and use it to link to MindTap. Your students are monitored by Honorlock while they complete their exam in MindTap.
Enable Proctorio Exam Proctoring for Blackboard Ultra-Integrated MindTap
If you use Blackboard Ultra, you can prevent cheating by using Proctorio. Create a Blackboard Ultra test that requires Proctorio and use it to link to MindTap. Your students are monitored by Proctorio while they complete their exam in MindTap.
Enable Proctorio Exam Proctoring for Blackboard-Integrated MindTap
If you use Blackboard, you can prevent cheating by using Proctorio. Create a Blackboard test that requires Proctorio and use it to link to MindTap. Your students will continue to be monitored by Proctorio while they complete their exam in MindTap.
Enable Proctorio Exam Proctoring for Canvas-Integrated MindTap
If you use Canvas, you can prevent cheating by using Proctorio. Create a Canvas quiz that requires Proctorio and use it to link to MindTap. Your students will continue to be monitored by Proctorio while they complete their exam in MindTap.
Enable Respondus Exam Proctoring for Canvas-Integrated MindTap
If you use Canvas, you can prevent cheating by using Respondus LockDown Browser or Respondus Monitor. Create a Canvas quiz that requires Respondus and use it to link to MindTap. Your students will continue to be monitored by Respondus while they complete their exam in MindTap.
Enable Honorlock Exam Proctoring for Canvas-Integrated MindTap
If you use Canvas, you can prevent cheating by using Honorlock. Link your test from Canvas and enable Honorlock. Your students will continue to be monitored by Honorlock while they complete their exam in MindTap.
Microsoft Office
Cengage regularly updates MindTap to remain current with Microsoft updates and the evolving learning needs of students and instructors. SAM 365 and 365/2021 Projects Windows 10 or later Microsoft 365 subscription or Microsoft Office 2021 Home, Premium, or University macOS 10.14 or later Microsoft 365 Home/Premium subscription or Microsoft Office 2021 Home/Student Not compatible with Microsoft Office Online. Office Online files have a different structure than files created on the desktop version...
Browser Settings
Configure the following settings in your web browser.
Configure Browser Settings in Chrome
If needed, configure your browser settings in Chrome.
Configure Browser Settings in Microsoft Edge
If needed, configure your browser settings in Microsoft Edge.
Configure Browser Settings in Safari
If needed, configure your browser settings in Safari.
Sites to Allow
To ensure that Cengage learning platforms work correctly, the following sites should not be blocked by firewalls. Browsers should also allow cookies and pop-up windows for these sites.
Disable Homework Help in Chrome
You can disable the Homework Help feature in Google Chrome that provides AI-generated answers to educational content.
(LTI 1.0) Integrate an Existing WebAssign Course With LMS
If your LTI 1.0 LMS is not otherwise specified, the following steps apply to any LTI 1.0 compliant LMS. If you already created the WebAssign course you want to integrate with LMS — and no students are enrolled — integrate your existing course.
Integrate an Existing WebAssign Course With LTI Advantage LMS
If your LTI Advantage LMS is not otherwise specified, the following steps apply to any LTI Advantage compliant LMS. If you already created the WebAssign course you want to integrate with LTI Advantage LMS — and no students are enrolled — integrate your existing course.
(LTI 1.0) Integrate an Existing WebAssign Course With Blackboard
If you already created the WebAssign course you want to integrate with Blackboard — and no students are enrolled — integrate your existing course.
(LTI 1.0) Integrate an Existing WebAssign Course With Canvas
If you already created the WebAssign course you want to integrate with Canvas — and no students are enrolled — integrate your existing course.
(LTI 1.0) Integrate an Existing WebAssign Course With Moodle
If you already created the WebAssign course you want to integrate with Moodle — and no students are enrolled — integrate your existing course.
(LTI 1.0) Integrate an Existing WebAssign Course With Sakai
If you already created the WebAssign course you want to integrate with Sakai — and no students are enrolled — integrate your existing course.
(LTI 1.0) Integrate an Existing WebAssign Course With Schoology
If you already created the WebAssign course you want to integrate with Schoology — and no students are enrolled — integrate your existing course.
(LTI Advantage) Integrate an Existing WebAssign Course with Brightspace
If you already created the WebAssign course you want to integrate with Brightspace — and no students are enrolled — integrate your existing course.
Integrate an Existing WebAssign Course With Google Classroom
If you already created the WebAssign course you want to integrate with Google Classroom — and no students are enrolled — integrate your existing course.
(LTI Advantage) Integrate an Existing WebAssign Course with Canvas
If you already created the WebAssign course you want to integrate with Canvas — and no students are enrolled — integrate your existing course.
Create an Account (K-12 Using NGLSync)
Create an NGLSync account to access your products and set up your first course.
Sign In with NGLSync
These instructions are for K–12 teachers who access MindTap courses through NGLSync. Other teachers should sign in at login.cengage.com or their learning management system. Go to nglsync.cengage.com . Search for your school by name or location. Select your school from the search results and click Continue . Your school's sign-in page opens. Bookmark your school's sign-in page for quicker access. Related information Launch NGLSync Course Sign Out
March 2025
Deactivate Exams and Training Activities SAM in MindTap instructors can now deactivate exams and training activities within the SAM in MindTap learning platform. Previously, this ability was only available within a learning management system. Email Address Email addresses are now limited to 100 characters. Related information Deactivate an Exam Deactivate Training March 2025 Office 365/2021 Content Release Notes March 2025 Office 365 Content Release Notes March 2025 Office 2019 Content Release...
Create a New LTI Advantage LMS-Integrated MindTap Course
If you do not know where to find the Cengage tool, try searching the LMS help system or ask your administrator. Open your LTI Advantage LMS course. Follow the steps for your LMS to access the Cengage tool. Click the Cengage tool. If the tool is not available, contact your administrator. If prompted, sign in to your Cengage instructor account to link your LTI Advantage LMS and Cengage accounts. If you don't have a Cengage instructor account, click Create Account . On the Integrate with Cengage...
Proctorio
Use Proctorio for your LMS-integrated course to ensure academic integrity.
August 2024
Due date extension improvements If an instructor grants a due date extension after the initial due date passes, students can continue working on assignments without using a new submission attempt. Macros help for Access and Excel projects Students may experience system errors when they work on Access and Excel projects if they have macros blocked on their computer. MindTap now detects if macros are blocked and gives affected students instructions to change their macros settings when they start...