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Troubleshooting
Sometimes, the unexpected happens. This could be the result of a technical problem, a limitation, or user error.
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Troubleshooting SAM in MindTap
Sometimes, the unexpected happens. This could be the result of a technical problem, a limitation, or user error.
LMS Troubleshooting
Sometimes problems can occur with MindTap and your Learning Management System.
Coding Labs Troubleshooting
Resolve common issues with Coding Labs.
Virtual Labs Troubleshooting
Resolve common issues with Virtual Labs.
NGLSync Troubleshooting
Sometimes problems can occur when managing your MindTap courses through NGLSync.
Google Classroom Troubleshooting
Sometimes problems can occur when syncing your course with Google Classroom.
Project Errors
When you submit a project for grading, MindTap might warn about one or more problems with the submitted project file.
Virtual Labs
Virtual Labs is an interactive learning environment in MindTap course activities where students can practice in real time on live IT systems.
Unlink Google Classroom
If you decide not to use Google Classroom after linking your course, unlink Google Classroom.
Added Wrong Cengage Product or Course in LMS
When you add Cengage content to your LMS, you select a product, then create or copy a course using that product. If you accidentally select the wrong product, or copy the wrong course, you can easily change your selections in the Cengage tool.