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NGLSync K–12 Teacher Help
NGLSync is for K–12 teachers and students only. Use the NGLSync portal to access courses in: MindTap WebAssign OWLv2
Create an NGLSync Account and Enroll in a Cengage Course
If you do not have an NGLSync account, use the course registration link to create your account and enroll in your Cengage course.
Remove Students
If you used student self-enrollment or manually added students to your NGLSync roster, you can remove students from your NGLSync roster.
Student ID Number Already Used
When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.
Manage Students
Change your students' passwords and edit profile information such as names, usernames, and student identification numbers. Students cannot edit their own profile information.
Edit Student Profile
Change a student's username, ID number, and name.
Change Student Password
Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send students an email to reset their own passwords. Only teachers and admins can change student passwords. If needed, sign in to NGLSync at nglsync.cengage.com . Find the student whose password you want to change. If the student is enrolled in your course: Under the course you want to manage, open the Manage Course menu and click Manage Students . Under Registered Students ,...
Sign In with NGLSync
Go to nglsync.cengage.com . Search for your school by name or location. Select your school from the search results and click Continue . Your school's sign-in page opens. Bookmark your school's sign-in page for quicker access. Enter your username and click Next . Enter your password and click Sign In . Related information Launch Course Sign Out
MindTap Help for Elementary Students
Related information Getting Started System Requirements Check Your System Allow Cookies in Chrome Allow Cookies in Microsoft Edge Allow Cookies in Safari Allow JavaScript in Chrome Allow JavaScript in Microsoft Edge Allow JavaScript in Safari Allow Pop-Up Windows in Chrome Allow Pop-Up Windows in Microsoft Edge Allow Pop-Up Windows in Safari Browser Settings Configure Browser Settings in Chrome Disable Homework Help in Chrome Configure Browser Settings in Microsoft Edge Configure Browser...
NGLSync Troubleshooting
Sometimes problems can occur when managing your Cengage courses through NGLSync.
Students
Related information Add Students (NGLSync) Add Students from Unlink Self-Enroll Add Students Manually Bulk Rostering Manage View Students (NGLSync) Change Student Password Edit Student Profile (NGLSync) Remove Students (NGLSync)
View Students
If needed, sign in to NGLSync at nglsync.cengage.com . Under the course you want to manage, open the Manage Course menu and click Manage Students . Your Course page opens. All students in your course are listed under Registered Students . Related information Edit Student Profile (NGLSync) Change Student Password
Share Your Course With Students
Give students your course key so they can create an NGLSync account and enroll in your Cengage course at nglsync.cengage.com/register .
Sign Out
Protect your NGLSync account by signing out when you are finished.
Add Students
Students can be added to your NGLSync roster in multiple ways, depending on how your school district is set up.
Add Students from Google Classroom
Link your NGLSync course to your Google Classroom class to add students. Students access their course directly from Google Classroom and do not need to use a separate username and password.
K–12 Sign In
Related information Create an Account (K-12 Using) Manage Account (NGLSync) Edit Profile (NGLSync) Change Password (NGLSync) Forgot Password NGLSync Sign In Sign Out Google Classroom Single Sign-On Account (NGLSync)
Enroll in a Cengage Course
Enroll in your Cengage course using its course key (WebAssign: class key) at nglsync.cengage.com/register .
Cengage Bulk Rostering
If your school district uses Cengage bulk rostering services or a Single Sign-On (SSO) system, your district technology coordinator works with Cengage to enroll students in your course. To add or remove a student from your NGLSync course, contact your district technology coordinator.
Google Classroom Access Blocked
When students try to launch your course from Google Classroom, they see the error message Access blocked: Your institution's admin needs to review NGLSync.
Add Students Manually
Under the course you want to manage, open the Manage Course menu and click Manage Students . Click Add Students . Under Manual Registration , click Add Students Manually . Search for your students by name or ID number. If a student has an NGLSync account, their name is added under Students to add to your course. If a student does not have an NGLSync account, create one for them. Click Create Student Account . Enter your student's information. Click Next . Review the students listed under...
Deactivate Student
Archive NGLSync accounts for students who no longer need them.
MindTap for K–12 on iPad
Most MindTap for K–12 features are available on iPad, but some features require a desktop or laptop computer.
System Requirements
Supported Browsers Windows Chrome 135 and 136 Edge 134 and 135 macOS Chrome 135 and 136 Safari 17 and 18 Chrome OS Chrome 135 and 136 iOS Safari 18 (iPad only) Other browsers and versions, such as Firefox, might also work but are not supported. If you have problems when using an unsupported browser version, try using a supported browser version before contacting Customer Support. Workstation Recommendations Download bandwidth: 5+ Mbps RAM: 2+ GB CPU: 1.8+ GHz / multi-core Display: 1366 × 768,...
MindTap for K–12 is Not Responding
If MindTap for K–12 is not responding or working correctly, you can check its status at techcheck.cengage.com.
Reactivate Student
If a student account was archived in error, activate it to restore the student's access to course materials.
Enable Email Notifications for Student Enrollment
This feature is not available for all courses. If you cannot edit your course, contact your district's technology coordinator. Under the course you want to manage, open the Manage Course menu and click Edit Details . Set Email Notifications to Send email notifications . Click Next . A confirmation page opens and shows your new course settings. Click Save to save your changes. Your course information is updated. Related information Edit Course Name (NGLSync) Edit Course Dates (NGLSync) Require...
Students Not in MindTap Gradebook
If your school uses Cengage bulk rostering services, students are not listed in the MindTap gradebook until they access their MindTap course.
Require Approval for Student Registration
Requiring registration approval deters cheating from students with duplicate accounts. If your course uses self-registration and does not require registration approval, some students may try to cheat by enrolling a fake account in your course to access assignments before taking them under their real name. This feature is not available for all courses. If you cannot edit your course, contact your district's technology coordinator. Under the course you want to manage, open the Manage Course menu...
Links to MindTap for K–12 Courses or Activities Don't Work
When you click a link to a MindTap for K–12 course or activity from your LMS, the link doesn't open a new browser window with the course or learning activity.