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Signed out of Moodle While Using Cengage Tool

You are signed out of Moodle when you try to add OWLv2 activity links while using Google Chrome.

OWLv2TroubleshootingInstructor Help
OWLv2 Instructor Help

Changes made in recent Chrome updates cause the OWLv2 content selector to stop working correctly.

Chrome has changed how they handle cookies (small bits of data), which OWLv2 relies on to complete certain actions.

Resolution

  1. This issue has been resolved in Moodle versions 3.9.9, 3.10.6, and 3.11.1.

  2. Contact your institution's Moodle administrator to report the issue and request a Moodle update.

  3. Until this issue is resolved for your institution, use a browser other than Chrome.