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Added Wrong Cengage Product or Course in LMS

When you add Cengage content to your LMS, you select a product, then create or copy a course using that product. If you accidentally select the wrong product, or copy the wrong course, you can easily change your selections in the Cengage tool.

Instructor Common HelpInstructors
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Added Wrong Cengage Product or Course in LMS

When you add Cengage content to your LMS, you select a product, then create or copy a course using that product. If you accidentally select the wrong product, or copy the wrong course, you can easily change your selections in the Cengage tool.

InfuseTroubleshootingInstructors

Added Wrong Cengage Product or Course in LMS

When you add Cengage content to your LMS, you select a product, then create or copy a course using that product. If you accidentally select the wrong product, or copy the wrong course, you can easily change your selections in the Cengage tool.

MindTapInstructor HelpInstructors

Added Wrong Cengage Product or Course in LMS

When you add Cengage content to your LMS, you select a product, then create or copy a course using that product. If you accidentally select the wrong product, or copy the wrong course, you can easily change your selections in the Cengage tool.

MindTapSAM in MindTap Instructor HelpInstructors

Added Wrong Cengage Product or Course in LMS

When you add Cengage content to your LMS, you select a product, then create or copy a course using that product. If you accidentally select the wrong product, or copy the wrong course, you can easily change your selections in the Cengage tool.

SAMKeyboarding Instructor HelpInstructors

Added Wrong Cengage Product or Course in LMS

When you add Cengage content to your LMS, you select a product, then create or copy a course using that product. If you accidentally select the wrong product, or copy the wrong course, you can easily change your selections in the Cengage tool.

WebAssignInstructor HelpInstructors

Added Wrong Cengage Product or Course in LMS

When you add Cengage content to your LMS, you select a product, then create or copy a course using that product. If you accidentally select the wrong product, or copy the wrong course, you can easily change your selections in the Cengage tool.

CNOWv2Instructor HelpInstructors

Added Wrong Cengage Product or Course in LMS

When you add Cengage content to your LMS, you select a product, then create or copy a course using that product. If you accidentally select the wrong product, or copy the wrong course, you can easily change your selections in the Cengage tool.

OWLv2Instructor HelpInstructors

Added Wrong Cengage Product or Course in LMS

When you add Cengage content to your LMS, you select a product, then create or copy a course using that product. If you accidentally select the wrong product, or copy the wrong course, you can easily change your selections in the Cengage tool.

SAMSAM Instructor HelpInstructors

Added Wrong Cengage Product or Course in LMS

When you add Cengage content to your LMS, you select a product, then create or copy a course using that product. If you accidentally select the wrong product, or copy the wrong course, you can easily change your selections in the Cengage tool.

eBook onlyTroubleshootingInstructors

Added Wrong Cengage Product or Course in LMS

When you add Cengage content to your LMS, you select a product, then create or copy a course using that product. If you accidentally select the wrong product, or copy the wrong course, you can easily change your selections in the Cengage tool.

MindTap for K-12Elementary (Grades K–5) Teacher HelpInstructors

Added Wrong Cengage Product or Course in LMS

When you add Cengage content to your LMS, you select a product, then create or copy a course using that product. If you accidentally select the wrong product, or copy the wrong course, you can easily change your selections in the Cengage tool.

MindTap for K-12Secondary (Grades 6–12) Teacher HelpInstructors

Cengage Listed Twice in LMS Content Market

When integrating a Cengage course with your LMS, you see two versions of the Cengage tool listed in your LMS.

Instructor Common HelpAdmin

Wrong Name Error

When uploading a project file, a Wrong Name error displays and you are not able to submit your project.

MindTapProject ErrorsInstructors

Moodle Integration

For WebAssign, many schools now use an integration method in the following instructions. These integration methods are only available for courses using Cengage products. If your school uses the old integration method, this process is not needed. WebAssign provides instructors with all the information they need to integrate their classes with lms-name. For more information, see wa-lms-instructor-integration . Features available with LTI advantage integration: Single sign on to Cengage Deep...

Cengage Gateway LMS integrationLMS Admin HelpAdmin

Brightspace Integration

For WebAssign, many schools now use an integration method in the following instructions. These integration methods are only available for courses using Cengage products. If your school uses the old integration method, this process is not needed. WebAssign provides instructors with all the information they need to integrate their classes with lms-name. For more information, see wa-lms-instructor-integration . New integrations will use LTI 1.3 Advantage. Existing LTI 1.1 integrations should...

Cengage Gateway LMS integrationLMS Admin HelpAdmin

Canvas Integration

For WebAssign, many schools now use an integration method in the following instructions. These integration methods are only available for courses using Cengage products. If your school uses the old integration method, this process is not needed. WebAssign provides instructors with all the information they need to integrate their classes with lms-name. For more information, see wa-lms-instructor-integration . New institutions will be integrated using LTI Advantage, while institutions already...

Cengage Gateway LMS integrationLMS Admin HelpAdmin

Wrong Name Error

When uploading a project file, a Wrong Name error displays and you are not able to submit your project.

SAMKeyboarding Instructor HelpInstructors

Wrong Name Error

When uploading a project file, a Wrong Name error displays and you are not able to submit your project.

SAMSAM Instructor HelpInstructors

Enrolled in the Wrong Class After Using Class Key

After using a class key to enroll, you are enrolled in the wrong class in WebAssign.

WebAssignTroubleshooting and SupportInstructors

Open Your Cengage Course

Open your Cengage course from your LMS (like Canvas or Blackboard) or from your Cengage dashboard. After opening your course, open your other courses in the Cengage sidebar.

UnknownPurchase and Access Help for StudentsStudents

Cengage Listed Twice in LMS Content Market

When integrating a CNOWv2 course with your LMS, you see two versions of the Cengage tool listed in your LMS.

CNOWv2Instructor HelpAdmin

Cengage Listed Twice in LMS Content Market

When integrating a MindTap course with your LMS, you see two versions of the Cengage tool listed in your LMS.

MindTapInstructor HelpAdmin

Cengage Listed Twice in LMS Content Market

When integrating a MindTap course with your LMS, you see two versions of the Cengage tool listed in your LMS.

MindTapSAM in MindTap Instructor HelpAdmin

Cengage Listed Twice in LMS Content Market

When integrating a OWLv2 course with your LMS, you see two versions of the Cengage tool listed in your LMS.

OWLv2Instructor HelpAdmin

Cengage Listed Twice in LMS Content Market

When integrating a SAM course with your LMS, you see two versions of the Cengage tool listed in your LMS.

SAMSAM Instructor HelpAdmin

Cengage Listed Twice in LMS Content Market

When integrating a WebAssign course with your LMS, you see two versions of the Cengage tool listed in your LMS.

WebAssignInstructor HelpAdmin

Upload Cengage Roster

Upload a Cengage Roster file to add teachers and students to classes. If a class, student, or teacher does not already exist in NGLSync, it will be created.

NGLSyncAdd UsersAdmin

Find Instructor Resources

Cengage products often include resources you can use to supplement your online classes. Open the Instructor Companion Site to see what instructor resources are available for your product. View the product details in your library to see what instructor resources are available for your product.

Instructor Common HelpInstructors

Cengage Listed Twice in LMS Content Market

When integrating a Keyboarding in SAM course with your LMS, you see two versions of the Cengage tool listed in your LMS.

SAMKeyboarding Instructor HelpInstructors

Cengage Listed Twice in LMS Content Market

When integrating a MindTap for K–12 course with your LMS, you see two versions of the Cengage tool listed in your LMS.

MindTap for K-12Elementary (Grades K–5) Teacher HelpInstructors

Cengage Listed Twice in LMS Content Market

When integrating a MindTap for K–12 course with your LMS, you see two versions of the Cengage tool listed in your LMS.

MindTap for K-12Secondary (Grades 6–12) Teacher HelpInstructors

Cengage Course is not in Your LMS

After selecting Link to an existing course or section in your LMS, your Cengage course does not display as an option.

Instructor Common HelpInstructors

Bongo Virtual Classrooms

Bongo Virtual Classroom feature lets you hold live, interactive class sessions with your students.

MindTapBongo Virtual ClassroomsInstructors

Add Books to Classes

Your classes will need books added before they can be used with students.

Big Ideas MathClassesInstructors

Purchased With the Wrong Account

When you purchase access for Cengage and sign in you see a message that you have not purchased access yet.

Instructor Common HelpInstructors

Enroll in a Cengage Course

Enroll in your Cengage course using its course key (WebAssign: class key) at nglsync.cengage.com/register .

UnknownPurchase and Access Help for StudentsStudents

Enroll in a Cengage Course

Enroll in your Cengage course using its course key (WebAssign: class key).

UnknownPurchase and Access Help for StudentsStudents

View the Cengage Tool

View the Cengage tool as an instructor in Canvas to verify that it is configured correctly.

Cengage Gateway LMS integrationCanvas LTI 1.0 with APIs IntegrationAdmin

Wrong Format Error

When uploading a project file, a Wrong Format error displays and you are not able to submit your project.

MindTapProject ErrorsInstructors

Wrong Application Error

When uploading a project file, a Wrong Application error displays and you are not able to submit your project.

MindTapProject ErrorsInstructors

Find Instructor Resources

Cengage products often include resources you can use to supplement your online classes. Open the Instructor Companion Site to see what instructor resources are available for your product. View the product details in your library to see what instructor resources are available for your product.

CNOWv2Courses and SectionsInstructors

Find Instructor Resources

Cengage products often include resources you can use to supplement your online classes. Open the Instructor Companion Site to see what instructor resources are available for your product. View the product details in your library to see what instructor resources are available for your product.

MindTapCourses and SectionsInstructors

Find Instructor Resources

Cengage products often include resources you can use to supplement your online classes. Open the Instructor Companion Site to see what instructor resources are available for your product. View the product details in your library to see what instructor resources are available for your product.

MindTapCourses and SectionsInstructors

Find Instructor Resources

Cengage products often include resources you can use to supplement your online classes. Open the Instructor Companion Site to see what instructor resources are available for your product. View the product details in your library to see what instructor resources are available for your product.

OWLv2Courses and SectionsInstructors

Find Instructor Resources

Cengage products often include resources you can use to supplement your online classes. Open the Instructor Companion Site to see what instructor resources are available for your product. View the product details in your library to see what instructor resources are available for your product.

eBook onlyeBook-Only Instructor HelpInstructors

Find Instructor Resources

Cengage products often include resources you can use to supplement your online classes. Open the Instructor Companion Site to see what instructor resources are available for your product. View the product details in your library to see what instructor resources are available for your product.

InfuseInstructor HelpInstructors

Find Instructor Resources

Cengage products often include resources you can use to supplement your online classes. Open the Instructor Companion Site to see what instructor resources are available for your product. View the product details in your library to see what instructor resources are available for your product.

WebAssignInstructor HelpInstructors

"This assignment is already assigned to the same student who is inactive in another class" Message

If you've added a student to an assignment already and then they've switched sections, you'll need to relink the assignment from their new section to them.

Big Ideas MathBig Ideas Math with Canvas - LTI 1.3Students

Create and Edit Notes in Cengage Read

Take notes in Cengage Read to analyze important concepts or for test preparation.

Instructor Common HelpAccess Study Tools in Cengage ReadInstructors

December 2024 LMS

Based on feedback from instructors, Cengage has improved the process for integrating Cengage content into your LMS classes. You start the integration in your LMS just as always, but the new Cengage workflow takes you step by step through selecting your content, your students' purchase options, your course settings, and creating, copying, or linking your course.

MindTapWhat's New in MindTapInstructors

Wrong Format Error

When uploading a project file, a Wrong Format error displays and you are not able to submit your project.

SAMKeyboarding Instructor HelpInstructors

Wrong Format Error

When uploading a project file, a Wrong Format error displays and you are not able to submit your project.

SAMSAM Instructor HelpInstructors

Wrong Application Error

When uploading a project file, a Wrong Application error displays and you are not able to submit your project.

SAMSAM Instructor HelpInstructors

Wrong Application Error

When uploading a project file, a Wrong Application error displays and you are not able to submit your project.

SAMKeyboarding Instructor HelpInstructors

Create a New Google Classroom-Integrated CNOWv2 Course

If you have not created the CNOWv2 course you want to integrate with Google Classroom, create it from Google Classroom.

CNOWv2Instructor HelpInstructors

Create a New Google Classroom-Integrated MindTap Course

If you have not created the MindTap course you want to integrate with Google Classroom, create it from Google Classroom.

MindTapInstructor HelpInstructors

Create a New Google Classroom-Integrated MindTap Course

If you have not created the MindTap course you want to integrate with Google Classroom, create it from Google Classroom.

MindTapSAM in MindTap Instructor HelpInstructors

Create a New Google Classroom-Integrated OWLv2 Course

If you have not created the OWLv2 course you want to integrate with Google Classroom, create it from Google Classroom.

OWLv2Instructor HelpInstructors

Create a New Google Classroom-Integrated SAM Course

If you have not created the SAM course you want to integrate with Google Classroom, create it from Google Classroom.

SAMSAM Instructor HelpInstructors

Create a New Google Classroom-Integrated WebAssign Course

If you have not created the WebAssign course you want to integrate with Google Classroom, create it from Google Classroom.

WebAssignInstructor HelpInstructors

Add Students to a Class

Students can be added to a class in one of two ways. Teachers can add students manually, or students can register themselves using a class access code.

Big Ideas MathBig Ideas Math Teacher HelpStudents

Create a New Google Classroom-Integrated Keyboarding in SAM Course

If you have not created the Keyboarding in SAM course you want to integrate with Google Classroom, create it from Google Classroom.

SAMKeyboarding Instructor HelpInstructors

Create a New Google Classroom-Integrated MindTap for K–12 Course

If you have not created the MindTap for K–12 course you want to integrate with Google Classroom, create it from Google Classroom.

MindTap for K-12Elementary (Grades K–5) Teacher HelpInstructors

Create a New Google Classroom-Integrated MindTap for K–12 Course

If you have not created the MindTap for K–12 course you want to integrate with Google Classroom, create it from Google Classroom.

MindTap for K-12Secondary (Grades 6–12) Teacher HelpInstructors

Copy a WebAssign Course to a New Google Classroom Course

Copy an existing WebAssign course to a new Google Classroom course. You can copy your own WebAssign course or another instructor's course.

WebAssignInstructor HelpInstructors

Copy a CNOWv2 Course to a New Google Classroom Course

Copy an existing CNOWv2 course to a new Google Classroom course. You can copy your own CNOWv2 course or another instructor's course.

CNOWv2Instructor HelpInstructors

Copy a MindTap Course to a New Google Classroom Course

Copy an existing MindTap course to a new Google Classroom course. You can copy your own MindTap course or another instructor's course.

MindTapInstructor HelpInstructors

Copy a MindTap Course to a New Google Classroom Course

Copy an existing MindTap course to a new Google Classroom course. You can copy your own MindTap course or another instructor's course.

MindTapSAM in MindTap Instructor HelpInstructors

Copy a OWLv2 Course to a New Google Classroom Course

Copy an existing OWLv2 course to a new Google Classroom course. You can copy your own OWLv2 course or another instructor's course.

OWLv2Instructor HelpInstructors

Copy a SAM Course to a New Google Classroom Course

Copy an existing SAM course to a new Google Classroom course. You can copy your own SAM course or another instructor's course.

SAMSAM Instructor HelpInstructors

LMS Troubleshooting

Sometimes problems can occur with Cengage and your Learning Management System.

Instructor Common HelpLMS Integration TroubleshootingInstructors

Create a New LMS-Integrated CNOWv2 Course

If you have not created the CNOWv2 course you want to integrate with LMS, create it from LMS.

CNOWv2Instructor HelpInstructors

Create a New LMS-Integrated MindTap Course

If you have not created the MindTap course you want to integrate with LMS, create it from LMS.

MindTapInstructor HelpInstructors

Create a New LMS-Integrated MindTap Course

If you have not created the MindTap course you want to integrate with LMS, create it from LMS.

MindTapSAM in MindTap Instructor HelpInstructors

Create a New LMS-Integrated WebAssign Course

If you have not created the WebAssign course you want to integrate with LMS, create it from LMS.

WebAssignInstructor HelpInstructors

Create a New LMS-Integrated OWLv2 Course

If you have not created the OWLv2 course you want to integrate with LMS, create it from LMS.

OWLv2Instructor HelpInstructors

Create a New LMS-Integrated SAM Course

If you have not created the SAM course you want to integrate with LMS, create it from LMS.

SAMSAM Instructor HelpInstructors

Set Up LMS Integration (Old)

Integrate WebAssign in your LMS class so you and your students can access your WebAssign assignments from your LMS.

WebAssignIntegration With Learning Management SystemsInstructors

Unlink Google Classroom

If you decide not to use Google Classroom after linking your course, unlink Google Classroom.

MindTap for K-12Google ClassroomInstructors

Unlink Google Classroom

If you decide not to use Google Classroom after linking your course, unlink Google Classroom.

MindTap for K-12Google ClassroomInstructors