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Wrong Application Error

When uploading a project file, a Wrong Application error displays and you are not able to submit your project.

This happens if you use an application other than the required version of Microsoft Office® to work on your project file. MindTap rejects project files created by applications such as:

  • Office 2008 for Macintosh
  • WordPad for Windows
  • Any version of the full Office 2007 suite
  • Third-party applications that support Office file formats, such as Google Docs or Google Sheets

You can save project files to your Google Drive, but opening a file with Google Docs or Google Sheets will cause it to be rejected when you upload your project.

Resolution

If you used a tool other than the required version of Microsoft Office, open your project using the correct Office application and save it again.