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Access an Expired Course
In an expired course, you can access: Grades Old tests and assignments Your eBook and media resources You cannot complete tests or assignments after the course end date. Expired courses have a gray background and are labeled Course ended.
Access Course Resources (eBook, audio, and video)
Video Tutorial: Access Resources Access student resources through Companion Sites and eBooks. Related information eBooks and Other Resources Companion Sites
Access Study Tools in Cengage Read
Use notes, highlights, or bookmarks in Cengage Read to study or prepare for tests.
Access Your Learning Platform Course
If you're not sure which way you should access your course, contact your instructor.
Accessibility
Cengage is committed to making its educational materials accessible to users of all abilities. Through a dedicated company-wide task force, the assistance of outside experts and consultants, and feedback from users, Cengage continuously seeks to identify and evaluate opportunities for improving the usability and accessibility of our products and services.
Accessibility in Cengage Read
Use accessibility features to read eBooks aloud, change text font and size, and display alternative text.
Add Alternate Email Address
Add an alternate email address to your Cengage account. This email can be used for communication if you forget your password.
Add Bookmarks
Bookmark important content in your course materials or assignments to review later. Your bookmarks are saved in the Study Hub and can be accessed across browsers and devices.
Add Bookmarks
Bookmark important content in your course materials or assignments to review later. Your bookmarks are saved in the Study Hub and can be accessed across browsers and devices.
Add Bookmarks
Bookmark important content in your eBook to review later. Your bookmarks can be accessed across browsers and devices.
Add Cengage Unlimited Study Tools
Your Cengage Unlimited subscription includes access to practice tests and study guides for many subjects. Add study tools to your dashboard for quick access.
Add eBook to Favorites in Cengage Read
Add eBooks under Favorites for quick access from the Cengage Read homepage.
Add eBooks to your Dashboard
Add Cengage eBooks to your dashboard for easy access to your course materials.
Allow Cookies in Chrome
Go to chrome://settings/cookies. Select Allow third-party cookies .
Allow Cookies in Chrome
Go to chrome://settings/cookies. Select Allow third-party cookies .
Allow Cookies in Chrome
Go to chrome://settings/cookies. Select Allow third-party cookies .
Allow Cookies in Microsoft Edge
Click ⋯ › Settings . Click Cookies and Site Permissions . Click Manage and delete cookies and site data . Turn on Allow sites to save and read cookie data (recommended) .
Allow Cookies in Microsoft Edge
Click ⋯ › Settings . Click Cookies and Site Permissions . Click Manage and delete cookies and site data . Turn on Allow sites to save and read cookie data (recommended) .
Allow Cookies in Microsoft Edge
Click ⋯ › Settings . Click Cookies and Site Permissions . Click Manage and delete cookies and site data . Turn on Allow sites to save and read cookie data (recommended) .
Allow Cookies in Safari
You can't allow cookies only for specific sites. Click Safari › Settings . Click the Advanced tab. Clear Block all cookies . Click the Privacy tab. Clear Prevent cross-site tracking .
Allow Cookies in Safari
You can't allow cookies only for specific sites. Click Safari › Settings . Click the Advanced tab. Clear Block all cookies . Click the Privacy tab. Clear Prevent cross-site tracking .
Allow Cookies in Safari
You can't allow cookies only for specific sites. Click Safari › Settings . Click the Advanced tab. Clear Block all cookies . Click the Privacy tab. Clear Prevent cross-site tracking .
Allow JavaScript in Chrome
Go to chrome://settings/content/javascript. Select Sites can use JavaScript .
Allow JavaScript in Chrome
Go to chrome://settings/content/javascript. Select Sites can use JavaScript .
Allow JavaScript in Chrome
Go to chrome://settings/content/javascript. Select Sites can use JavaScript .
Allow JavaScript in Microsoft Edge
In Microsoft Edge, JavaScript is always enabled and you cannot disable it.
Allow JavaScript in Microsoft Edge
In Microsoft Edge, JavaScript is always enabled and you cannot disable it.
Allow JavaScript in Microsoft Edge
In Microsoft Edge, JavaScript is always enabled and you cannot disable it.
Allow JavaScript in Safari
Click Safari › Settings . Click the Security tab. Select Enable JavaScript .
Allow JavaScript in Safari
Click Safari › Settings . Click the Security tab. Select Enable JavaScript .
Allow JavaScript in Safari
Click Safari › Settings . Click the Security tab. Select Enable JavaScript .
Allow Pop-Up Windows in Chrome
Go to chrome://settings/content/popups. Next to Allowed to send pop-ups or use redirects , click Add and add each of the following domains: The domain used by your, for example, ncsu.blackboard.com [*.]cengage.com Related information Chrome help: Block or allow pop-ups
Allow Pop-Up Windows in Chrome
Go to chrome://settings/content/popups. Next to Allowed to send pop-ups or use redirects , click Add and add each of the following domains: The domain used by your, for example, ncsu.blackboard.com [*.]cengage.com Related information Chrome help: Block or allow pop-ups
Allow Pop-Up Windows in Chrome
Go to chrome://settings/content/popups. Next to Allowed to send pop-ups or use redirects , click Add and add each of the following domains: The domain used by your, for example, ncsu.blackboard.com [*.]cengage.com If using SAM or WebAssign, also add the following domains: https://sam.cengage.com [*.]webassign.com [*.]webassign.net Related information Chrome help: Block or allow pop-ups
Allow Pop-Up Windows in Microsoft Edge
Click ⋯ › Settings . Click Cookies and Site Permissions . Under Site permissions , click Pop-ups and redirects . Turn off Blocked (recommended) . Related information Microsoft Edge help: Block pop-ups
Allow Pop-Up Windows in Microsoft Edge
Click ⋯ › Settings . Click Cookies and Site Permissions . Under Site permissions , click Pop-ups and redirects . Turn off Blocked (recommended) . Related information Microsoft Edge help: Block pop-ups
Allow Pop-Up Windows in Microsoft Edge
Click ⋯ › Settings . Click Cookies and Site Permissions . Under Site permissions , click Pop-ups and redirects . Turn off Blocked (recommended) . Related information Microsoft Edge help: Block pop-ups
Allow Pop-Up Windows in Safari
If not open already, open MindTap for K–12 in a browser tab. Click Safari › Settings . Click the Websites tab. Click Pop-up Windows . Select Allow for the following domains, if listed: The domain used by your, for example, ncsu.blackboard.com [*.]cengage.com Related information Safari help: Block pop-ups and unnecessary content
Allow Pop-Up Windows in Safari
If not open already, open MindTap for K–12 in a browser tab. Click Safari › Settings . Click the Websites tab. Click Pop-up Windows . Select Allow for the following domains, if listed: The domain used by your, for example, ncsu.blackboard.com [*.]cengage.com Related information Safari help: Block pop-ups and unnecessary content
Allow Pop-Up Windows in Safari
If not open already, open Cengage in a browser tab. Click Safari › Settings . Click the Websites tab. Click Pop-up Windows . Select Allow for the following domains, if listed: The domain used by your, for example, ncsu.blackboard.com [*.]cengage.com If using SAM or WebAssign, also add the following domains: https://sam.cengage.com [*.]webassign.com [*.]webassign.net Related information Safari help: Block pop-ups and unnecessary content
Assignments
Complete assignments your instructor has assigned to you in Spark.
Browser Plugins
Some content and tools might require the following browser plugins.
Browser Plugins
Some content and tools might require the following browser plugins.
Browser Settings
Configure the following settings in your web browser.
Browser Settings
Configure the following settings in your web browser.
Browser Settings
Configure the following settings in your web browser.
Can't Join Spark Course After Entering Incorrect Course Key
When joining a new Spark course, if you enter an incorrect course key, you cannot join the course after entering the correct course key.
Can't Open Resource Links
When you click a resource on the companion site, the resource does not open.
Cengage Grace Period
During the grace period: You can complete your coursework in Cengage. At the publisher's discretion, you might also have access to the eBook for your class, if one is available. Each time you access your class, you will be reminded to purchase access or enter your access code. No payment method is required. After the grace period, all of your work is still available to your instructor. To continue using Cengage, you must either purchase access online or enter a valid access code. Related...
Cengage is Not Responding
If is not responding or working correctly, you can check its status at techcheck.cengage.com.
Cengage Read Mobile App
Download the Cengage Read app to read Cengage eBooks on your iOS or Android device.
Cengage Read System Requirements
These are the system requirements necessary to install and use Cengage Read.
Change Background Color in Cengage Read
Change the background color of the Cengage Read app to reduce eye strain or adjust for color blindness.
Change eBook Accessibility Settings
You can adjust the size and font used in your eBook content and display the alternative text for eBook media.
Change Email Address
In Spark, click › My Account . Your profile opens. Enter your email in Email . Click Save . A confirmation message displays.
Change Email Address
In the sidebar, click Profile . Your account profile opens in a new window. Click Change Alternate Email . Enter your password in Confirm Password . Type your alternate email address in Alternate Email . Save your changes. This might be labeled Save , Save Changes , or Update . Click Use Alternate Email as Primary Email . If you are using your alternate email on a different Cengage account with active enrollments, you cannot use it as the primary email for this account. A confirmation email is...
Change Name
In Spark, click › My Account . Your profile opens. Update your first and last name. Click Save . A confirmation message displays.
Change Password
In Spark, click › My Account . Your profile opens. Click Change Password . Enter your current password in Current password . Enter your new password in Password . Your password should contain: At least 8 characters At least one uppercase letter At least one lowercase letter At least one number Repeat your password in Repeat password . Click Save . A confirmation message displays.
Change Password
Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send you an email to reset your password. Your teacher must change your password for you.
Change Platform Language
Set your preferred language for buttons and labels in Spark.
Change Text Font and Size in Cengage Read
Adjust the font and size of text in the Cengage Read app.
Change Your Password
Keep your account secure by changing your password occasionally.
Check Your System
Use the browser check tool to see if you need to update your browser or install missing plugins.
Check Your System
Use the browser check tool to see if you need to update your browser or install missing plugins.
Companion Sites
Use the following steps to find your product. Go to eltngl.com . You can use the Browse the Catalogue tab, or the Search Products search bar to search for your product. On the product page, click Program Information › Companion Site . Click Student Companion Site . Related information Can't Open Resource Links
Complete an In-Class Activity
Your teacher may assign you an activity to be completed during your class session. Depending on your teacher's preference, your score could be recorded in the gradebook.
Complete Assignments
Complete assignments to build skills and demonstrate understanding.
Complete Assignments
Complete assignments to build skills and demonstrate understanding.
Configure Browser Settings in Chrome
If needed, configure your browser settings in Chrome.
Configure Browser Settings in Chrome
If needed, configure your browser settings in Chrome.
Configure Browser Settings in Chrome
If needed, configure your browser settings in Chrome.
Configure Browser Settings in Microsoft Edge
If needed, configure your browser settings in Microsoft Edge.
Configure Browser Settings in Microsoft Edge
If needed, configure your browser settings in Microsoft Edge.
Configure Browser Settings in Microsoft Edge
If needed, configure your browser settings in Microsoft Edge.
Configure Browser Settings in Safari
If needed, configure your browser settings in Safari.
Configure Browser Settings in Safari
If needed, configure your browser settings in Safari.
Configure Browser Settings in Safari
If needed, configure your browser settings in Safari.
Configure MacOS/OS X for Keyboard Accessibility
By default, MacOS/OS X is not configured to use the TAB key to navigate to all items in Safari and Firefox.
Contact Support
Contact customer support with additional questions.
Contact Support
Find out how to get personal support for Spark.