CNOWv2

Signed out of Moodle While Using Cengage Tool

You are signed out of Moodle™ when you try to add Cengage activity links while using Google® Chrome™.

Changes made in recent Chrome updates cause the Cengage content selector to stop working correctly.

Chrome has changed how they handle cookies (small bits of data), which Cengage relies on to complete certain actions.

Resolution

This issue has been resolved in Moodle versions 3.9.9, 3.10.6, and 3.11.1.
  1. Contact your institution's Moodle administrator to report the issue and request a Moodle update.
  2. Until this issue is resolved for your institution, use a browser other than Chrome.
    See supported browsers: System Requirements.