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Cengage Platform Help > Instructor Help

MindTap

MindTap is a flexible online learning platform that includes both readings and learning activities for supported Cengage textbooks.

Comprehensive help information and answers to frequently asked questions about using MindTap.

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Supported browsers and required plugins.

Higher Education Customer Support

Need additional assistance?

United States

800.354.9706

Secondary Education Customer Support

Need additional assistance?

United States

800.354.9706

Customer Support

Need additional assistance?

United States

Higher education:
Secondary education:
800.354.9706

Africa, Europe, and the Middle East

Higher education:
Secondary education:
+44 (0)1264 332424

Asia

asia.usersupport@cengage.com
South East Asia: +65 6410 1206
North Asia: +8610 8343 5158

M-F 8:30am-5:30pm (UTC+8:00)

Australia

anz.customerservice@cengage.com
1300 790 853

New Zealand

anz.customerservice@cengage.com
0800 449 725

Canada

Higher education:
Secondary education:
(800) 310-5661 (M-F 8am to 5pm EST)

India

asia.infoindia@cengage.com
0120 684 1300

International Customer Support (8am – 6pm EST)

1-800-599-3663 or 1-859-657-4786

INTLCS@cengage.com

Latin America

Higher education:
Secondary education:
soporte.latam@cengage.com

Note Support Hours

Monday-Friday; 5am-7pm CST (Mexico City Time)

Spanish, English, Portuguese

Argentina

0800-444-CENGAGE (2364243) option 8

Brazil

suporte.brasil@cengage.com
0800-CENGAGE (23642438) option 8

Colombia

01800-01-CENGAGE (2364243) option 3

Mexico

01800-CENGAGE (2364243) option 8

Customer Support

Need additional assistance?

United States

Higher education:
Secondary education:
800.354.9706

Africa, Europe, and the Middle East

Higher education:
Secondary education:
+44 (0)1264 332424

Asia

asia.usersupport@cengage.com
South East Asia: +65 6410 1206
North Asia: +8610 8343 5158

M-F 8:30am-5:30pm (UTC+8:00)

Australia

anz.customerservice@cengage.com
1300 790 853

New Zealand

anz.customerservice@cengage.com
0800 449 725

Canada

Higher education:
Secondary education:
(800) 310-5661 (M-F 8am to 5pm EST)

India

asia.infoindia@cengage.com
0120 684 1300

International Customer Support (8am – 6pm EST)

1-800-599-3663 or 1-859-657-4786

INTLCS@cengage.com

Latin America

Higher education:
Secondary education:
soporte.latam@cengage.com

Note Support Hours

Monday-Friday; 5am-7pm CST (Mexico City Time)

Spanish, English, Portuguese

Argentina

0800-444-CENGAGE (2364243) option 8

Brazil

suporte.brasil@cengage.com
0800-CENGAGE (23642438) option 8

Colombia

01800-01-CENGAGE (2364243) option 3

Mexico

01800-CENGAGE (2364243) option 8

Higher Education Customer Support

Need additional assistance?

Canada

(800) 310-5661 (M-F 8am to 5pm EST)

Secondary Education Customer Support

Need additional assistance?

Canada

(800) 310-5661 (M-F 8am to 5pm EST)

Higher Education Customer Support

Need additional assistance?

Africa, Europe, and the Middle East

+44 (0)1264 332424

Secondary Education Customer Support

Need additional assistance?

Africa, Europe, and the Middle East

+44 (0)1264 332424

Customer Support

Need additional assistance?

United States

Higher education:
Secondary education:
800.354.9706

Africa, Europe, and the Middle East

Higher education:
Secondary education:
+44 (0)1264 332424

Asia

asia.usersupport@cengage.com
South East Asia: +65 6410 1206
North Asia: +8610 8343 5158

M-F 8:30am-5:30pm (UTC+8:00)

Australia

anz.customerservice@cengage.com
1300 790 853

New Zealand

anz.customerservice@cengage.com
0800 449 725

Canada

Higher education:
Secondary education:
(800) 310-5661 (M-F 8am to 5pm EST)

India

asia.infoindia@cengage.com
0120 684 1300

International Customer Support (8am – 6pm EST)

1-800-599-3663 or 1-859-657-4786

INTLCS@cengage.com

Latin America

Higher education:
Secondary education:
soporte.latam@cengage.com

Note Support Hours

Monday-Friday; 5am-7pm CST (Mexico City Time)

Spanish, English, Portuguese

Argentina

0800-444-CENGAGE (2364243) option 8

Brazil

suporte.brasil@cengage.com
0800-CENGAGE (23642438) option 8

Colombia

01800-01-CENGAGE (2364243) option 3

Mexico

01800-CENGAGE (2364243) option 8

Higher Education Customer Support

Need additional assistance?

Latin America

soporte.latam@cengage.com

Note Support Hours

Monday-Friday; 5am-7pm CST (Mexico City Time)

Spanish, English, Portuguese

Argentina

0800-444-CENGAGE (2364243) option 8

Brazil

suporte.brasil@cengage.com
0800-CENGAGE (23642438) option 8

Colombia

01800-01-CENGAGE (2364243) option 3

Mexico

01800-CENGAGE (2364243) option 8

Secondary Education Customer Support

Need additional assistance?

Latin America

soporte.latam@cengage.com

Note Support Hours

Monday-Friday; 5am-7pm CST (Mexico City Time)

Spanish, English, Portuguese

Argentina

0800-444-CENGAGE (2364243) option 8

Brazil

suporte.brasil@cengage.com
0800-CENGAGE (23642438) option 8

Colombia

01800-01-CENGAGE (2364243) option 3

Mexico

01800-CENGAGE (2364243) option 8

Help for K-12 instructors who manage their courses through the NGLSync portal.

Biology Quick Start

Live Virtual Machine Labs Quick Start

Secure Testing Quick Start

LMS Integration

Blackboard Quick Start