Add a Link to Technical Support

After linking your Blackboard and OWLv2 courses, add a Cengage technical support link in the same way as adding links to OWLv2 activities. The technical support link is listed at the bottom of the list of activities.

How-toInstructor HelpOWLv2
  1. Open your Blackboard course.

  2. Go to a content area in your course and open the Content Market.

    • Blackboard Original: Click Content Build Content.
    • Blackboard Ultra: Click + Content Market.
  3. Click the Cengage tool.

    A list of assigned activities for your linked OWLv2 course is shown.

  4. At the bottom of the list of activities, select the Cengage Technical Support link.

  5. Click Continue.

  6. Blackboard Original:Review the settings, select where to put your course links, and click Submit.